Barista - Bartending
SuperYacht Training Academy
11.2022 - 11.2022
Vincent Mawarire
Waiter/Barista
Knysna,Western Cape
Timeline
Barista
East-Heads café
03.2018 - 04.2023
Waiter
The Victoria Falls Hotel 5
08.2016 - 11.2017
Certificate - High School
Gwamakunguvo High School
Jan.2011 - Nov.2014
Work History
Barista
East-Heads café
Knysna, Western Cape
03.2018 - 04.2023
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Waiter
The Victoria Falls Hotel 5
Victoria fall, Zimbabwe
08.2016 - 11.2017
- Managed time efficiently in order to complete all tasks within deadlines.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Informed customers about daily and seasonal specials.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Met with chef to review daily specials and menu changes.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Education
Barista - Bartending
SuperYacht Training Academy
Capetown South Africa 11.2022 - 11.2022
Certificate - High School
Gwamakunguvo High School
Zimbabwe Jan.2011 - Nov.2014
Skills
- Cross-Sell Menu Items
- Process and Materials Monitoring
- Team Instructions
- Utensils and Equipment
- Hospitality and Accommodation
- Safe Food Handling Practices
- Coffee Machinery
- Excellent Math Skills
- Food Spoilage Prevention
- Guest Relations
- Table Setting Arrangements
- Order Accuracy
- Menu Knowledge
- Dining Area Maintenance
Summary
Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.
Additional Information
Valid STCW
Certification
- [Area of certification] Training - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
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