Vincent Mawarire
Barista And Waiter
Knysna
Summary
Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Barista
East Heads Café
Knysna
02.2020 - 06.2023
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Waiter's Assistant
The Victoria Falls Hotel
Victoria Falls
08.2018 - 11.2019
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Education
Certificate - Barista
SuperYacht Training Academy
Capetown South Africa 11.2022 - 11.2022
6 O’Levels - High School
Gwamakunguwo High School
Masvingo Zimbabwe 01.2011 - 11.2014
Skills
Menu memorization
Ordering procedures
Foam art
Food preparation and safety
Coffee machinery
Excellent math skills
Excellent memory
Table setting knowledge
Fluent in [Language]English
Timeline
Certificate - Barista
SuperYacht Training Academy
11.2022 - 11.2022
Barista
East Heads Café
02.2020 - 06.2023
Waiter's Assistant
The Victoria Falls Hotel
08.2018 - 11.2019
6 O’Levels - High School
Gwamakunguwo High School
01.2011 - 11.2014