Vince Van Zyl
Retail Director
Wi erda Park
Summary
Dedicated and accomplished business operations specialist with over 10 years of experience optimizing organizational efficiency, implementing strategic initiatives, and driving seamless operational processes. Proven track record of streamlining workflows, reducing costs, and enhancing overall business performance. Adept at identifying areas for improvement and implementing innovative solutions to maximize productivity. Skilled in cross-functional collaboration, project management, and fostering a culture of continuous improvement. Seeking to contribute my expertise in business operations to a dynamic team in a challenging leadership role.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Managing Shareholder - Retail Director
Cash Crusaders, Inland
4 2021 - Current
- Implemented corrective measures through monitoring and analyzing stores, tracking actions, and ensuring Financial Development Officers (FDOs) produce impactful correspondence for partner, operator, and manager development
- Assess and address income streams from new goods, second-hand goods, and SSB Income, taking corrective action where needed
- Oversee store standards, initiate marketing strategies, manage performance, and set targets, ensuring consistent improvement and adherence to group parameters.
General Manager (Inland)
Cash Crusaders
01.2019 - 03.2021
- Responsible for implementing business growth strategies and ensuring their execution through the operations team
- Conducting a monthly analysis of business profitability and implementing strategies to enhance financial performance
- Actively participating in business scoping and planning meetings, and overseeing the implementation of processes and structures to maximize operational efficiency within the group
- Providing guidance and managing 128 inland stores with the support of the operational team, including conducting one-on-one sessions with staff for personal growth and development.
Regional Manager (KZN & GT)
Cash Crusaders
01.2017 - 12.2018
- Overseeing the supervision of three operations managers and the management of a region comprising 40 stores, with a focus on developing and enhancing the capabilities of operation managers and assistants
- Ensuring adherence to franchise standards, executing business plans and strategies, and consistently meeting key performance indicators, gross profit achievements, and sales targets
- Facilitating quarterly information sharing sessions with the franchise group to enhance communication and collaboration.
Senior Operations Manager
Cash Crusaders
05.2014 - 12.2016
- Oversaw 12-15 Franchise-owned stores, providing strategic guidance to business owners for informed decision-making
- Ensured each store maintained high profitability through breakeven reduction and COS management
- Implemented and maintained new operational standards across the region, upholding the Cash Crusaders Brand
- Introduced innovative business ideas, achieving a minimum of 15% year-on-year growth
- Developed yearly budgets for regions, orchestrated openings of new stores-including marketing, licensing, and build-out-and ensured breakeven within the first 3 months
- Managed owner cash flow, produced monthly profit and loss statements for each store, corrected business structures, and reported store challenges to Regional Management with proposed strategies
- Proficient in conflict management.
Operations Manager
Sanitech
01.2011 - 04.2014
- Maintaining and ensuring compliance with Health and Safety ISO regulations, which involved overseeing the management of Safety Files
- Additionally, I was responsible for Fleet Management, where my duties included monthly operations budget management
- To enhance operational efficiency, I actively engaged in logistical route planning
- My role extended to maximizing profits by effectively implementing and generating new processes and protocols
- I was also actively involved in reporting on Operational Key Performance Indicators (KPIs) within the department, providing valuable insights for business planning and facilitating adaptive changes as needed.
Education
Diploma in Business Management -
Business Management Training College
01.2019 - 04.2022
National Senior Certificate - Grade 12 -
Evander High School
Evander 01.2009 - 12.2009
Advanced Diploma in Business Management -
Business Management Training College
Current - 05.2024
Skills
Emotional Intelligence
Problem Solving
Data Analysis
Talent Sourcing
Microsoft Office
Time Management
Critical Thinking
Leadership
References
Can be provided upon request
Timeline
Advanced Diploma in Business Management -
Business Management Training College
Current - 05.2024
General Manager (Inland)
Cash Crusaders
01.2019 - 03.2021
Diploma in Business Management -
Business Management Training College
01.2019 - 04.2022
Regional Manager (KZN & GT)
Cash Crusaders
01.2017 - 12.2018
Senior Operations Manager
Cash Crusaders
05.2014 - 12.2016
Operations Manager
Sanitech
01.2011 - 04.2014
National Senior Certificate - Grade 12 -
Evander High School
01.2009 - 12.2009
Managing Shareholder - Retail Director
Cash Crusaders, Inland
4 2021 - Current