Vimbai Rafomoyo
Pretoria
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Search Engine Evaluator
Premise
04.2023 - Current
- Currently, I am thriving as a Search Engine Evaluator at Premise, where I contribute to enhancing user experience and search engine performance
- My role involves evaluating search results, websites, and ads to ensure relevance and accuracy, all while adhering to guidelines and staying updated on industry trends
- It's a rewarding experience to be part of a team dedicated to optimizing online search processes and delivering meaningful insights.
- Devised effective link-building campaigns to increase website authority and visibility.
- Developed and deployed content marketing strategies to improve organic search traffic.
- Assisted in the development of improved search algorithms through meticulous evaluation of existing processes and offering insightful feedback.
Course Coordinator
Tlounare Technical College
06.2019 - 03.2023
- I developed and executed strategic plans to enhance the learning experience for students, utilizing innovative approaches and modern educational technologies
- Promoted academic integrity among students by developing clear guidelines on plagiarism prevention, citation standards, and acceptable collaboration practices.
- Optimized the use of classroom spaces and technology resources by creating a detailed inventory system and usage schedule.
- Collaborating closely with faculty members, I facilitated the creation of engaging and relevant course content, tailoring it to meet the diverse needs and aspirations of our student body
- Moreover, my role encompassed overseeing academic schedules, examinations, and assessments, maintaining the highest standards of academic integrity and efficiency
- I proactively supported students' academic journeys, addressing their concerns, and providing valuable guidance to aid their personal and professional growth
- During my tenure, I was committed to fostering a positive and inclusive learning environment, encouraging open communication, and nurturing a sense of community among students, faculty, and staff
- Through my dedication and teamwork, I played a key role in enhancing the college's reputation for educational excellence and student success.
Support Personnel
Digititan (PTY) LTD
01.2020 - 06.2021
- As a dedicated Support Personnel at Digititan, I delivered exceptional customer service by promptly addressing inquiries, resolving technical issues, and providing expert guidance
- I efficiently managed support requests through various channels, including phone and email, ensuring client satisfaction
- My strong problem-solving skills and attention to detail enabled me to streamline processes and maintain accurate records
- Collaborating with cross-functional teams, I contributed to a cohesive work environment, fostering effective communication and teamwork
- Passionate about assisting others, I played a pivotal role in enhancing the overall customer experience at Digititan.
Guest Services
Hatfield lofts
08.2012 - 03.2019
- I proudly served as a Guest House Service Associate at Hatfield Lofts for over 5 years, where I honed my skills in delivering exceptional guest experiences
- As part of a dedicated team, I ensured that guests felt welcomed and comfortable throughout their stay
- My responsibilities included coordinating reservations, handling inquiries, and addressing guest needs with efficiency and professionalism
- I took great pride in maintaining the highest standards of service, earning the trust and appreciation of both guests and colleagues alike
- My time at Hatfield Lofts enriched my passion for hospitality and customer satisfaction, shaping me into a seasoned professional in the industry.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Certificate - Strategy, Business Administration and Management, General
University of The People
12.2023
Bachelor of Science - Business Administration and Management, General
University of the People
01.2023
Certificate - Human Resources Management
The Open University
01.2022
Certificate - Principles of Marketing
University of the People
01.2022
Certificate - Introduction to Banking
Corporate Finance Institute (CFI)
01.2022
Associate of Science - Business Administration and Management, General
University of The People
01.2021
Higher National Diploma - Office Management and Technology
University of South Africa/Universiteit van Suid-Afrika
01.2014
Skills
- Strategic Partnerships
- Research Skills
- Strategic Planning
- Business Strategy
- Strategy
- Digital Strategy
- Attention to Detail
- Business Analysis
- Analytical Skills
- Search Engine Optimization (SEO)
Websites
Certification
Introduction to Banking - Corporate Finance Institute (CFI), 74===
Timeline
Search Engine Evaluator
Premise
04.2023 - Current
Support Personnel
Digititan (PTY) LTD
01.2020 - 06.2021
Course Coordinator
Tlounare Technical College
06.2019 - 03.2023
Guest Services
Hatfield lofts
08.2012 - 03.2019
Certificate - Strategy, Business Administration and Management, General
University of The People
Bachelor of Science - Business Administration and Management, General
University of the People
Certificate - Human Resources Management
The Open University
Certificate - Principles of Marketing
University of the People
Certificate - Introduction to Banking
Corporate Finance Institute (CFI)
Associate of Science - Business Administration and Management, General
University of The People
Higher National Diploma - Office Management and Technology
University of South Africa/Universiteit van Suid-Afrika
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