Vikash Chandika
Business Development Manager
Northriding
Summary
To be genuinely motivated and to forward interests of the company and the job I am prescribed to. Driven Area Sales Manager with 18 years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
18
18
years of professional experience
Work History
Business Development Manager
Gumtree SA
Randburg
01.2019 - Current
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Collaborated with sales and marketing departments to support project rollout.
- Negotiated, prepared and signed contracts with clients.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Compiled product and customer data to generate informed profit projections.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
- Identified distributor challenges related to corporate service offerings in order to formulate potential solutions.
- Performed research to uncover potential target areas, markets and industries.
- Consulted with product development teams to enhance products based on customer interest data.
- Created reports and presentations detailing business development activities.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Generated new business with marketing initiatives and strategic plans.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Collected data and performed customer needs analysis.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Kept meticulous client notes and updated account information in company databases.
- Worked with existing customers to increase purchases of products and services.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
- Devised effective marketing, sales and other promotional initiatives.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Represented company and promoted products at conferences and industry events.
Business Owner
Goodfella's Sport Bar
Ottawa
05.2016 - 04.2018
- Business licensing and statutory matters
- Conducted audit inspections and independent checks to verify parts and materials.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Created and monitored promotional approaches to increase sales and profit levels.
- Optimized team hiring, training and performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Trained and coached new and existing employees to boost staff productivity.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Employed prompt decision-making and in-depth research to resolve issues.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Entered income and expense details into business databases to track purchases and address variances.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
Area Sales Manager
Auto Trader
Durban
04.2013 - 04.2016
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Introduced new products to meet customer demand and increase profits.
- Collaborated with clients and distributors to create and promote new products.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Formulated tactics and strategies to target new potential customers within prioritized markets.
- Built lasting relationships with clients through outstanding customer service interactions.
- Led sales region to increase sales and boost team morale.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Set and achieved sales targets for KZN region.
- Directed a team of six sales representatives.
Account Executive
Autotrader
KZN
02.2010 - 03.2013
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Trained clients on product features and updates to secure buy-in.
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Serviced accounts and proposed new products and services to maximize revenue.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Managed sales cycle to maintain solid customer base.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Designed program and maintenance plans to monitor product inventories.
- Met and exceeded service level goals to achieve standards and expectations.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
- Communicated between internal and external stakeholders, clients and vendors.
- Cold called, canvassed and obtained referrals to develop sales pipeline.
- Presented product concepts and offerings to meet client specifications and preferences.
- Identified customer needs to achieve service levels that met and exceeded expectations.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
Sales Support agent
Autotrader
KZN
02.2004 - 01.2010
- Prepared Adverts
- Collection of data
- Submission of adverts for printing
- Support account executives
- Developed working knowledge of CRM to effectively track sales leads and activities.
- Learned and frequently used multiple sales systems to investigate, track and correct customers' issues.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
- Documented customer complaints and completed corrective action requests.
- Coordinated responses and resources to handle special client requests.
- Supported Advertising industry sales team by preparing proposals and benchmarking reports.
- Followed up on web leads, pre-qualified contacts and converted potential customers into sales appointments.
- Kept detailed records of daily activities through online customer database.
- Consulted with businesses to supply accurate product and service information.
- Prepared and deliver customer sales quotes.
- Built diverse and consistent sales portfolio.
- Achieved or exceeded company-defined sales quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
- Maintained current knowledge of evolving changes in marketplace.
- Presented professional image consistent with company's brand values.
- Contributed to event marketing, sales and brand promotion.
- Trained new employees on customer service, money handling and organizing strategies.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Negotiated prices, terms of sales and service agreements.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Exceptional computer skills
Education
National Diploma - Business Management
Berea Technical College
Durban 01.2004 - 01.2004
Skills
Lead qualification
undefinedTimeline
Business Development Manager
Gumtree SA
01.2019 - Current
Business Owner
Goodfella's Sport Bar
05.2016 - 04.2018
Area Sales Manager
Auto Trader
04.2013 - 04.2016
Account Executive
Autotrader
02.2010 - 03.2013
Sales Support agent
Autotrader
02.2004 - 01.2010
National Diploma - Business Management
Berea Technical College
01.2004 - 01.2004
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