Vijay Rajaram
Sandton,South Africa
Summary
Accomplished IT professional with extensive expertise in IT infrastructure management, design, and strategy. Demonstrates proficiency in IT service management, operations, and governance, ensuring robust information security and compliance across systems. Skilled in vendor management and IT support, with a strong focus on cybersecurity and cloud security. Adept at troubleshooting and patch management, leveraging communication and prioritisation skills to optimise performance. Committed to advancing ITIL practices and CompTIA standards while pursuing innovative solutions for enhanced connectivity and endpoint security.
Overview
31
31
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
IT Infrastructure Manager
Sun International Central Office
Sandton
10.2021 - 04.2025
- Aligned strategic IT infrastructure with business objectives to enhance organisational performance.
- Led IT infrastructure team, fostering collaboration and high productivity.
- Initiated and oversaw successful project implementation and post-implementation activities.
- Ensured compliance with security, risk, and governance policies to maintain standards.
- Drove innovation through initiation of proof of concepts for emerging technologies.
- Developed comprehensive infrastructure and investment roadmaps to guide future initiatives.
- Managed vendor relationships, optimising service delivery and cost efficiency.
- Oversaw infrastructure service level agreements to ensure quality of service.
Acting Operations/General Manager
Naledi Sun
Bloemfontein
02.2018 - 02.2021
- Oversaw casino operations for 150 slot machines, ensuring optimal functionality.
- Directed management of a 30-room hotel to enhance guest experience.
- Supervised food and beverage operations, maintaining high service standards.
- Managed unit operations and general management functions effectively.
IT Facilities Manager
Windmill Casino
Bloemfontein
04.2008 - 02.2021
- Directed strategic planning and execution of IT initiatives to drive organisational success.
- Facilitated stakeholder communication with senior leadership and executive management.
- Conducted research recommending tools to optimise operational efficiency.
- Monitored service levels collaboratively to ensure user satisfaction.
- Managed capital expenditure budgets, maintaining fiscal responsibility.
- Championed server, network, and security architecture upgrades.
- Led project management for infrastructure enhancements.
- Guided teams on IT policies, fostering a knowledgeable workforce.
IT Operations Manager
Sibaya Casino
Umhlanga
10.2004 - 04.2008
- Oversaw IT operations to ensure seamless service delivery.
- Managed IT team to enhance operational effectiveness and service quality.
- Utilised IT service desk for efficient call management, addressing user needs.
IT Master Engineer
Boardwalk Casino
Port Elizabeth
08.2000 - 10.2004
- Ensured operational continuity by delivering critical technical support at unit level.
- Secured 24/7/365 uptime for systems through meticulous monitoring and management.
- Maintained software and reinforced systems security to safeguard organisational assets.
IT Engineer
Wild Coast Sun Casino
Port Edward
08.1995 - 08.2000
- Managed daily system administration to maintain operational efficiency.
- Provided comprehensive hardware and software support to users, resolving issues promptly.
- Oversaw operational duties including backup routines to safeguard data integrity.
CCTV Technician
Wild Coast Sun Casino
Port Edward
11.1993 - 08.1995
- Ensured effective surveillance through maintenance of CCTV systems.
- Serviced all CCTV equipment to enhance reliability and extend lifecycle.
- Managed background music and emergency systems, bolstering operational safety.
Education
Generative AI for Beginners - Generative AI for Beginners
Udemy
07.2025 - 07.2025
CompTIA Security + - CompTIA Security +
Udemy
06.2025 - 06.2025
MS Azure Fundamentals certification - MS Azure Fundamentals certification
Microsoft
02.2024 - 02.2024
IT Management for CIO Teams - IT Management for CIO Teams
Wits Digital Campus
04.2023 - 08.2023
Master of Business Administration - MBA(Gen)
Mancosa
02.2009 - 05.2014
Certificate - Management Studies
Mancosa
01.2009 - 11.2009
Certificate - N1 – N3 Electronics and Electrical Trade Theory
Port Shepstone Technical College
01.1992 - 11.1992
Matric Exemption - Matric
Port Shepstone Secondary School
01.1991 - 11.1991
Skills
- IT Infrastructure Management
- IT Infrastructure Design
- IT Strategy
- IT Service Management
- IT Operations
- IT Governance
- Information Security
- Databases
- Data Centers
- Connectivity
- Endpoint Security
- Systems Administration
- Compliance
- Vendor Management
- IT Support
- Cybersecurity
- Patch Management
- Troubleshooting
- Communication
- Prioritization
- ITIL
- CompTIA
- Cloud Security
- Team development
Certification
- CompTIA IT Project Plus
- ITIL Certification, ITIL
- CoBIT
- MCP/CNE
- CompTIA Security+
- Generative AI for Beginners
- IT Management for CIO Teams
- MS Azure Fundamentals
Languages
English
Fluent
Afrikaans
Upper intermediate
References
References available upon request.
Timeline
Generative AI for Beginners - Generative AI for Beginners
Udemy
07.2025 - 07.2025
CompTIA Security + - CompTIA Security +
Udemy
06.2025 - 06.2025
MS Azure Fundamentals certification - MS Azure Fundamentals certification
Microsoft
02.2024 - 02.2024
IT Management for CIO Teams - IT Management for CIO Teams
Wits Digital Campus
04.2023 - 08.2023
IT Infrastructure Manager
Sun International Central Office
10.2021 - 04.2025
Acting Operations/General Manager
Naledi Sun
02.2018 - 02.2021
Master of Business Administration - MBA(Gen)
Mancosa
02.2009 - 05.2014
Certificate - Management Studies
Mancosa
01.2009 - 11.2009
IT Facilities Manager
Windmill Casino
04.2008 - 02.2021
IT Operations Manager
Sibaya Casino
10.2004 - 04.2008
IT Master Engineer
Boardwalk Casino
08.2000 - 10.2004
IT Engineer
Wild Coast Sun Casino
08.1995 - 08.2000
CCTV Technician
Wild Coast Sun Casino
11.1993 - 08.1995
Certificate - N1 – N3 Electronics and Electrical Trade Theory
Port Shepstone Technical College
01.1992 - 11.1992
Matric Exemption - Matric
Port Shepstone Secondary School
01.1991 - 11.1991
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