Victor Koena Matlou
Johannesburg
Summary
Committed and hardworking food service manager with extensive experience in directing operations of the food service industry. Well-rounded leader with a talent for effectively supervising employees and demonstrating exceptional skills. Known for swift problem solving, providing quick and effective solutions to a wide array of issues. Successfully improved operations through efficiency updates, implemented cost control strategies, and optimized profit management. Excellent communication, planning, and conflict resolution skills contribute to success in this role.
Overview
5
5
years of professional experience
Work History
Senior Food Service Manager
Elliot Provincial Hospital (Eastern Cape Health)
Elliot, South Africa
03.2023 - Current
- Coordinates and directs human nutrition-food service to ensure quality meals service delivery to patients
- Assist with planning and adjustment of master orders for supplies
- Plan and monitor functioning of kitchens
- To assist with accreditation audits
- Implements and monitor all food service policies and guidelines
- Knowledge of the national core standards
- To monitor the proper utilization of supplies in areas of responsibilities
- Monitor meals statistics
- Direct the implementation of hygiene and safety standards with regards to food preparation, storage, distribution and meal serving
- Ensuring that hygiene and safety standards comply with hospital and statutory regulations are adhered to areas of control
- Manage meal plan and meal production
- Identify needs, organize and present training and staff development of food service aids and food service supervisors
- Assists with compilation and updating job description for food service aids and supervisors
- Ensuring that client survey and plate waste studies are conducted as prescribed.
Food Service Manager
Charlotte Maxeke Johannesburg Academic Hospital
Johannesburg, South Africa
09.2022 - 02.2023
- Coordinates and directs human nutrition-food service to ensure quality meals service delivery to patients
- Assist with planning and adjustment of master orders for supplies
- Plan and monitor functioning of kitchens
- To assist with accreditation audits
- Implements and monitor all food service policies and guidelines
- Knowledge of the national core standards
- To monitor the proper utilization of supplies in areas of responsibilities
- Monitor meals statistics
- Direct the implementation of hygiene and safety standards with regards to food preparation, storage, distribution and meal serving
- Ensuring that hygiene and safety standards comply with hospital and statutory regulations are adhered to areas of control
- Manage meal plan and meal production
- Identify needs, organize and present training and staff development of food service aids and food service supervisors
- Assists with compilation and updating job description for food service aids and supervisors.
Food Service Aid
Charlotte Maxeke Johannesburg Academic Hospital
Johannesburg, South Africa
07.2019 - 08.2022
- Prepare dishes as per menu of the day, set trays for each meal and tea serving
- Receiving and storing of stock, wash dishes, cutlery and crockery used while serving
- Portioning fresh items
- Collect trolleys from wards
- Keeping of kitchen equipment and surfaces clean at all times
- Reporting damaged equipment to the supervisor
- Collecting diet sheets from wards.
Education
Postgraduate Diploma - Food Service Management
Vaal University of Technology (Vanderbijlpark)
Vanderbijlpark Postgraduate Diploma - Food Service Management
Vaal University of Technology
Vanderbijlpark Advanced Diploma - Food Services Management
Vaal University of Technology (Vanderbijlpark)
Vanderbijlpark 12.2023
National Diploma - Hospitality And Catering Services
Central Johannesburg TVET College
Johannesburg 01.2020
Matric - Grade 12
Madikweng Senior Secondary School
Polokwane 01.2013
Skills
- Good communication skill (verbal and written)
- Good interpersonal skill
- Planning and organizing
- Computer literacy (Ms Word, excel and powerpoint)
- Ability to maintain authority
- Decision making
- Time management
- Problem solving skills
- Assertiveness
- Attention to detail
- Ability to keep thorough records
- Knowledge and understanding of food, health and safety
Languages
English and Isixhosa
Healthstatus
Excellent
Personal Information
- ID Number: 950618 5569 081
- Ethnicity: African
- Date of Birth: 06/18/95
- Gender: Male
- Nationality: South African
References
- Zizo Lebakeng, Human Resource Officer, Elliot Provincial Hospital (Eastern Cape Health), +27 73 275 5746, +27 45 931 1321
- Mr Lesenyeho Parkies, Chief Executive Officer, Elliot Provincial Hospital (Eastern Cape Health), +27 60 563 1400, +27 45 931 1321
- Miss Funeka Dlangu-dlangu, Senior Food Service Manager, Charlotte Maxeke Johannesburg Academic Hospital, +27 83 789 9032, +27 11 488 3886
Timeline
Senior Food Service Manager
Elliot Provincial Hospital (Eastern Cape Health)
03.2023 - Current
Food Service Manager
Charlotte Maxeke Johannesburg Academic Hospital
09.2022 - 02.2023
Food Service Aid
Charlotte Maxeke Johannesburg Academic Hospital
07.2019 - 08.2022
Postgraduate Diploma - Food Service Management
Vaal University of Technology (Vanderbijlpark)
Postgraduate Diploma - Food Service Management
Vaal University of Technology
Advanced Diploma - Food Services Management
Vaal University of Technology (Vanderbijlpark)
National Diploma - Hospitality And Catering Services
Central Johannesburg TVET College
Matric - Grade 12
Madikweng Senior Secondary School