Victoria Young
Coach, Blogger, Post Producer & Entrepeneur
Cape Town,CBD & Surrounds
Summary
A creative Business Owner with exceptional background spent in the high-paced industry of advertising and TV. A proven track record in deadline driven industries and team environments. Successfully built The Inner Alchemist website and blog as a marketing tool for the 1:1 coaching business launched in 2020. Strengths include resourcefulness, research, writing and creativity.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Owner & Coach at Theinneralchemist.co
Self-Employed
Cape Town, CBD & Surrounds
06.2020 - Current
- Established The Inner Alchemist brand, establishing small but growing community of clients and subscribers
- Perform roles as 1:1 coach developing and facilitating 1:1 sessions
- Marketed and hosted 2 fully booked in person retreats in Cape Town
- Create and publish weekly email content for current subscribers
- Recruit clients, via interpersonal communication and online marketing
- Manage day-to-day business operations..
- Research and writing of all paid and free content for blog and social media
- Creative development of video online courses and teachings
- Copywriting, proofreading and editing of all web-copy
- Developing content schedules and deadlines for content and online teachings
Senior Post Producer
The Ludus Post Production CT
Cape Town, CBD & Surrounds
06.2018 - 06.2019
- Resolved problems, improved operations and provided exceptional service.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Managed over 50 customer calls per day and was interface for multiple high end clients
- Collaborated with clients & creatives to achieve finished products in alignment with brief and budget.
- Strong client relationships and management, along with trouble shooting and final delivery
- Worked flexible hours; night, weekend, and holiday shifts.
Senior Audio Post Producer
Earworm Quality Soundsmiths
Johannesburg, Gauteng
01.2017 - 05.2018
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Managed over 50 customer calls per day
- Was key interface for multiple high end clients
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Taking creative briefs and managing artists requirements and client expectations
- Marketing and sales to new and existing clients
- Relationship management with new and existing clients
- Managing workflows to ensure delivery on deadline and in line with briefs.
Freelance Post Producer
Various employers
Johannesburg, Gauteng
10.2013 - 12.2016
- Supervised work of contracted employees to keep on task for timely completion.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Managed 3 - 4 editors, and multiple high end clients daily including scheduling and creative approval management
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analysed information and problem solving
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Participated in team-building activities to enhance working relationships
Senior Post Producer & Office Manager
Tessa Ford Post productions
Johannesburg, Gauteng
01.2011 - 09.2013
- Carried out day-day-day duties accurately and efficiently.
- Managed day to day business operations
- Marketing to new and existing clients for revenue and sales generation
- Diary and scheduling management for 3- 4 editors and additional freelancers at any one time
- Managed 4-5 high end clients at any one time including scheduling and creative approval facilitation
- Performed Office and admin management, invoicing, office duties and catering for clients
- Responsible for developing workflows, client management and creative briefs
- Budget and recon management
- Troubleshooting and crisis management
Education
Some College (No Degree) - Life Coaching
New Insights Africa
Cape Town, WC 01.2019 - 12.2020
Bachelor of Arts - Journalism
Rhodes University
Online Learning (UK & SA Based) 01.2001 - 12.2004
Skills
Relationship building
Verbal and written communication
Coaching and mentoring
Client Service
Writing and proof reading
Editing
Proficient in using Wordpress and mailing services
Travel
I love travel and adventure, and have been to some beautiful international locations including parts of the USA, Cyrus, London, Sri Lanka, Singapore, Hong Kong, Bali, Thailand, Tanzania, Zimbabwe, Mozambique and Namibia along with extensive local travel in South Africa. My feeling is that travel and adventure expands our horizons, teaches us more about life and ourselves and as a writer at heart and passionate people watcher travel is enriching to me creatively
Timeline
Owner & Coach at Theinneralchemist.co
Self-Employed
06.2020 - Current
Some College (No Degree) - Life Coaching
New Insights Africa
01.2019 - 12.2020
Senior Post Producer
The Ludus Post Production CT
06.2018 - 06.2019
Senior Audio Post Producer
Earworm Quality Soundsmiths
01.2017 - 05.2018
Freelance Post Producer
Various employers
10.2013 - 12.2016
Senior Post Producer & Office Manager
Tessa Ford Post productions
01.2011 - 09.2013
Bachelor of Arts - Journalism
Rhodes University
01.2001 - 12.2004