VICTORIA SITHOLE
Sales Consultant
Johannesburg
Summary
Professional with strong focus on customer success and team collaboration. Skilled in relationship management, problem-solving, and communication. Effective in adapting to changing needs and driving results. Known for reliability and proactive approach to achieving goals.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Sales Consultant
Friends4life
03.2024 - 02.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Online Tutor
Freelance
01.2022 - 12.2024
- Create tailored lesson plans and educational materials to meet the individual learning needs and goals of students
- Facilitate interactive and engaging online classes using various digital tools and platforms to enhance student participation and comprehension
- Monitor and evaluate student performance through assessments, quizzes, and feedback to track progress and identify areas for improvement
- Offer timely and constructive feedback to students on their language skills, including speaking, writing, reading, and listening
- Foster a positive and inclusive learning environment that encourages students to actively participate and practice their English language skills
Research Assistant
Pretoria Zoo Research Laboratory
01.2018 - 12.2019
- Reconcile proposals or statements of work
- Prepare samples for analysis by performing complex sample preparation tasks, including DNA extraction
- Develop new protocols and improve existing laboratory processes
- Evaluate the quality and integrity of research related to the proper conduct of protocols and adherence to applicable regulations, escalating quality issues as appropriate
- Create and maintain appropriate documentation regarding research projects by submitting regular reports, generating follow-up letters, and other required study documentation
- Coordinate and manage laboratory projects and experiments, such as Gel Electrophoresis and PCR
- Accurately monitor and ensure adherence to protocols, regulations, and guidelines
- Collaborate and liaise with research team members throughout the research process
- Conduct site observations and collect samples
- Manage ordering and payments for laboratory materials per project
- Adhere to good practices and ethical standards in all research activities
- Reason for leaving: Contract role
Undergraduate Biology Laboratory Demonstrator
Sefako Makgatho Health Science University
02.2019 - 11.2019
- Supervise undergraduate laboratory sessions with a special emphasis on Biology courses
- Observe and guide undergraduate students during laboratory practicals, ensuring adherence to health and safety rules
- Demonstrate scientific techniques for each lab course
- Administer protocol and related project training to assigned students while establishing regular lines of communication to manage ongoing project expectations and issues
- Administer tests and examinations
- Spearhead administrative tasks as required by the department
- Track and follow student attendance to ensure academic success among undergraduates
- Mentor undergraduate students
- Reason for leaving: Contract role during studies
Education
Honours Degree - Zoology
Sefako Makgatho Health Sciences University
Bachelor of Science - undefined
Sefako Makgatho Health Sciences University
01.2018 - 01.2019
Skills
Patience and Emotional Resilience
Persuasive communication
Online marketing
Web technologies and services
Contract negotiation and closing tactics
Product and service knowledge
Customer service
Sales consultation
Customer relationship building
Customer needs assessment
Complex Problem-solving
Records management
Strengths And Expertise
- Classroom management
- Technology Integration
- Feedback and Evaluation
- Professional development
- Regulatory Knowledge
- Language Proficiency Assessment
- Curriculum Development
- Student Engagement
- Communication skills
- Cultural Sensitivity
References
-Mr Cyril Chironda- Supervisor
0786413285
Cyril.chironda.wits.ac.za
-Mr Kanyepi -Supervisor
078 710 4271
Pkanyepi@gmail.com
-Ms Adams – client
0726384353
Melisanontokozo.adam@vcontractor.co.za
Timeline
Sales Consultant
Friends4life
03.2024 - 02.2025
Online Tutor
Freelance
01.2022 - 12.2024
Undergraduate Biology Laboratory Demonstrator
Sefako Makgatho Health Science University
02.2019 - 11.2019
Research Assistant
Pretoria Zoo Research Laboratory
01.2018 - 12.2019
Bachelor of Science - undefined
Sefako Makgatho Health Sciences University
01.2018 - 01.2019
Honours Degree - Zoology
Sefako Makgatho Health Sciences University