Timeline
Work History
Overview
Education
Skills
Work Preference
3a
Vicky Kirby

Vicky Kirby

Estimator
Pretoria,GP

Timeline

General Manager

BK Autobody Pty Ltd
06.2022 - Current

Administrative Clerk

MY Collision Repairs
08.2021 - 12.2021

Administrative Clerk

Savannah Coachworks (Pty) Ltd
08.2009 - 07.2019

Workshop Manager

Savannah Coachworks (Pty) Ltd
08.2009 - 07.2019

Estimator

Savannah Coachworks (Pty) Ltd
08.2009 - 07.2019

High School Diploma -

Hoerskool Tuine
01.2003 - 12.2007

Work History

Administrative Clerk

Savannah Coachworks (Pty) Ltd
08.2009 - 07.2019
  • Final Costings
  • Debtors
  • Creditors
  • GRV's
  • OEM Approval renewals
  • Final Costings
  • Ordering Parts
  • Invoicing
  • Audits with insurance companies
  • Maintenance of workshop machinery and equipments
  • Leasing with clients
  • Capturing
  • Coordinated meeting schedules for management, facilitating smooth operation and effective communication.
  • Ensured compliance with internal policies, conducted regular audits of office supplies and initiated reordering process.
  • Enhanced operational efficiency, regularly updated office procedures manual to reflect current practices and guidelines.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Purchased and maintained office supplies.
  • Coordinated and scheduled meetings and appointments.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Boosted department efficiency with timely completion of assigned tasks.
  • Increased office accessibility, organized workspace to accommodate needs of all employees, ensuring comfortable and inclusive environment.
  • Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
  • Improved workplace safety, conducted regular checks and reported potential hazards immediately.

Workshop Manager

Savannah Coachworks (Pty) Ltd
08.2009 - 07.2019
  • Purchased and oversaw inventory of supplies, tools and equipment.
  • Managed and led a team of technicians for optimal productivity and job satisfaction.
  • Maintained workshop activities in line with budget requirements.
  • Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
  • Improved workshop efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Implemented quality control measures that resulted in fewer product defects returned from customers.

Estimator

Savannah Coachworks (Pty) Ltd
08.2009 - 07.2019
  • Quotes on Major structural and Minor structural
  • Send quotes to Clients & Assessors
  • Leasing With assessors
  • Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
  • Prepared material orders to complete projects on time and within budget.
  • Maintained an extensive database of unit costs, enabling quick reference during the estimation process for increased efficiency.
  • Gathered data on materials, labor and equipment costs to determine total costs of projects.
  • Reviewed completed projects'' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.

General Manager

BK Autobody Pty Ltd
06.2022 - Current
  • Estimator/ Admin and workshop Manager
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Expanded business operations into international markets, navigating regulatory environments and cultural differences for successful entry.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
  • Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced operational risks while organizing data to forecast performance trends.

Administrative Clerk

MY Collision Repairs
08.2021 - 12.2021
  • Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
  • Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
  • Maintained confidentiality of sensitive information, adhered to data protection protocols diligently.
  • Managed daily mail distribution for both internal employees and external customers or clients.
  • Streamlined document management, implemented digital filing system that improved access and security.
  • Ensured compliance with internal policies, conducted regular audits of office supplies and initiated reordering process.
  • Input data into spreadsheets and databases.
  • Strengthened vendor relations by negotiating contracts that resulted in cost savings for office supplies.
  • Enhanced communication within office, installed internal messaging system that facilitated quick and easy exchange of information.
  • Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Utilized office management software to record and track customer information.
  • Compiled and analyzed data to produce reports.
  • Entered data into system and updated customer contacts with information to keep records current.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Education

High School Diploma -

Hoerskool Tuine
Pretoria
01.2003 - 12.2007

Skills

Leadership and team building

Problem resolution

Operations management

Team player

Efficient multi-tasker

Effective leader

Time management

Training and coaching

Staff management

Customer relations

Training and development

Staff training

Staff training/development

Inventory control

Customer relationship management

Staff supervision

Goal setting

Employee scheduling

Verbal and written communication

Staff training and development

Administrative skills

Staff development

Team training and development

Motivation

Client relations

Schedule management

Labor cost controls

Strategic planning

Deadline oriented

Performance improvement

Project management

Workflow planning

Purchasing

Troubleshooting expertise

Business administration

Team oversight

Marketing

Financial administration

Vendor sourcing

Data review

Budget administration

Risk management

Work Preference

Work Type

Full Time

Work Location

On-Site

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