Summary
Overview
Work History
Education
Skills
Timeline
Generic
Vicki Govender

Vicki Govender

Senior Customs Broker
Johannesburg

Summary

Experienced customs broker with in-depth knowledge of import/export regulations and expertise in tariff classifications. Acknowledged for strong analytical skills, effective problem-solving abilities and clear communication with clients and government agencies. Demonstrated success in team settings, adapting to changing demands to streamline customs operations. Reliable and results-driven professional committed to accuracy and efficiency in every task.

Overview

10
10
years of professional experience
10
10
years of post-secondary education

Work History

Senior Customs Broker

Savino Del Bene
Johannesburg
03.2020 - Current
  • Compiling a correct Bill of Entry for submission to SARS/Customs to obtain release of cargo
  • Customs clearing of all modes for both Imports and Exports as well as Ex-bond entries(XDP/XGR/XRW/XIB entries)
  • Coordinate/ monitor clearances of shipments
  • Ensure the correct Customs Procedure Codes have been utilized
  • Ensure the correct rebate items and permits have been applied
  • Loading of said permits on to the system for better visibility for the team
  • Manual Basic customs related calculations
  • Proactive risk profiling- identify potential customs related risk and providing possible solutions
  • Prioritizing late shipments to avoid storage,overstay and penalties
  • Assisting with customs stops and queries. Liaising with various government organisations (NRCS, SAPS, CBCU) to obtain release of cargo
  • Trained junior brokers on industry best practices, enhancing the overall team''s knowledge base and efficiency.
  • Improved shipment processing times by maintaining open communication lines between various parties involved
  • Followed SOPs with all customer account actions and data management to keep consistent service levels.
  • Communicating and corresponding with both internal and external clients
  • Liaising with finance to manage deferments, request top-ups when needed. Advising the team on deferment balances.
  • Administrative duties: creating rosters advising the team of respective weekly duties
  • Developed strong relationships with clients, fostering trust in our expertise as a customs broker.
  • Streamlined the customs clearance process by implementing efficient procedures and protocols
  • On the job training in process to determining harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
  • Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues.

Customs Broker

Bollore Logistics
Johannesburg
12.2018 - 02.2020
  • Compiling a correct Bill of Entry for submission to (SARS/Customs) to obtain a release of cargo
  • Communicating and corresponding with the Import/Export controllers as and when necessary to ensure all relevant documentation is present, correct and complies with all legal requirements for submission to SARS.
  • Ability to assess legislative requirements and apply permits, rebates or certificates as required
  • Proposing a possible tariff to the consultants before declaring to SARS
  • Submitting query documents to Customs
  • Refunds & Adjustments (General VOC)
  • Processing DA65 for temporary export entries

Customs Broker

DSV Air & Sea
Port Elizabeth
07.2015 - 11.2018
  • Compiling a correct Bill of Entry for submission to (SARS/Customs) to obtain a release of cargo
  • Communicating and corresponding with the Import/Export controllers as and when necessary to ensure all relevant documentation is present, correct and complies with all legal requirements for submission to SARS.
  • Ability to assess legislative requirements and apply permits, rebates or certificates as required
  • Proposing a possible tariff to the consultants before declaring to SARS
  • Ensuring that weekly reports are sent out correctly and on time
  • Resolving client queries
  • Registering and submitting relevant documentation to the Customs team for processing
  • Completing the Shipping Instruction for Export Bill of Entries
  • Submitting query documents to Customs
  • Refunds & Adjustments (General VOC)

Education

BBA - Logistics and Supply Chain Management

Open Learning Group
Gauteng
01.2023 - Current

Some College (No Degree) - Exporting from the RSA

GMLS
Gauteng
01.2023 - 12.2024

Some College (No Degree) - Supply Chain Management

GMLS
Gauteng
01.2022 - 12.2022

Some College (No Degree) - SDS

Skills Development Specialist (SDS)
Gqeberha
01.2015 - 12.2015

BTech:Marketing - Marketing

Nelson Mandela University
Gqeberha
01.2011 - 12.2011

National Diploma: Marketing - Marketing

Nelson Mandela University
Gqeberha
01.2008 - 12.2010

Skills

Communication skills (verbal and written)

Critical and Analytical thinking

Import and export compliance

Leadership qualities

Cross-functional teamwork

Incoterms awareness

Customer assistance/service

Teamwork and collaboration

Problem-solving abilities

Multitasking Abilities

Timeline

BBA - Logistics and Supply Chain Management

Open Learning Group
01.2023 - Current

Some College (No Degree) - Exporting from the RSA

GMLS
01.2023 - 12.2024

Some College (No Degree) - Supply Chain Management

GMLS
01.2022 - 12.2022

Senior Customs Broker

Savino Del Bene
03.2020 - Current

Customs Broker

Bollore Logistics
12.2018 - 02.2020

Customs Broker

DSV Air & Sea
07.2015 - 11.2018

Some College (No Degree) - SDS

Skills Development Specialist (SDS)
01.2015 - 12.2015

BTech:Marketing - Marketing

Nelson Mandela University
01.2011 - 12.2011

National Diploma: Marketing - Marketing

Nelson Mandela University
01.2008 - 12.2010

Similar Profiles

CREATE PROFILE
Vicki GovenderSenior Customs Broker