Vhutshilo Salminah (Sally) Sadiki
Banking Finance
Pretoria
Summary
Experienced banking professional with over 18 years’ experience across corporate, commercial, vehicle finance, and home loans environments. Strong background in credit analysis, portfolio management, customer relationship management, and compliance (FICA/KYC). Proven ability to manage complex portfolios, improve customer experience, and support revenue growth within regulated financial services environments.
Overview
18
18
years of professional experience
4
4
Languages
Work History
Relationship Analyst
FNB Business Corporate
02.2022 - 03.2024
- Analysed credit data to assess risk exposure and support lending decisions within a corporate portfolio.
- Managed a defined client portfolio, acting as the primary point of contact.
- Monitored year-on-year revenue growth against budget targets.
- Delivered exceptional customer experience aligned to Balanced Scorecard standards.
- Identified and converted cross-sell opportunities to drive portfolio growth.
- Resolved customer complaints professionally and within service standards.
- Supported asset and liability growth through effective portfolio management.
Corporate Marketer Assistant
WesBank Corporate
10.2016 - 01.2022
- Received, captured, and validated vehicle finance applications and supporting documentation.
- Completed FICA and KYC compliance checks in line with regulatory requirements.
- Prepared, released, and followed up on customer contracts and pay-outs.
- Managed dealer and supplier relationships, ensuring service excellence.
- Scored applications and ensured adherence to credit approvals.
- Maintained accurate records, spreadsheets, and query management.
- (Melyn Offices)
Temporary Administration Clerk
FNB Commercial
02.2016 - 08.2016
- Processed and captured invoices and financial journals accurately.
- Provided general administrative and clerical support.
- Reconciled accounts and cleared suspense accounts.
- Managed filing systems, signing registers, and staff timesheets.
- Supported cost efficiency initiatives and operational excellence.
- (Menlyn Offices)
Production Officer / Clerk
ABSA Vehicle Finance
06.2010 - 09.2013
- Captured and processed vehicle finance applications on SAP.
- Verified client documentation, income, and credit scoring outcomes.
- Identified and escalated potential fraud and risk exposures.
- Liaised with dealers regarding application outcomes.
- Maintained accurate records and audit-compliant documentation.
Arrangement Officer
ABSA Home Loans
05.2008 - 05.2010
- Managed instalment payment arrangements and arrears collections.
- Conducted inbound and outbound client communications.
- Educated clients on payment obligations and consequences of default.
- Escalated accounts to restructuring and legal departments where required.
- Captured and maintained data on SAP and internal systems.
Teller & Customer Service Clerk
ABSA
02.2006 - 04.2008
- Processed cash, cheque deposits, and withdrawals accurately.
- Delivered high-quality customer service and queue management.
- Promoted electronic banking channels and referred sales leads.
- Balanced daily cash reconciliations in line with bank policy.
- Identified and escalated potential fraud risks.
Education
Certificate in Banking - Financial Services
01.2006
Matric Certificate - undefined
Mulima High School
01.2004
Skills
Credit & Risk Analysis
Relationship & Portfolio Management
Corporate & Commercial Banking
Customer Experience Management
FICA & KYC Compliance
Financial Analysis & Reporting
Cross-selling & Business Development
Stakeholder & Client Engagement
Administrative & Operational Excellence
References
- Mr Nyiko Masuluke, FNB Business, 0645116172
- Ms Lebogang Makgato, Wesbank, 0761980169
- Ms Hannerie Sanders, Wesbank, 0834552531
Personal Information
- Driving License: Code 10
- ID Number: 8701210852088
Timeline
Relationship Analyst
FNB Business Corporate
02.2022 - 03.2024
Corporate Marketer Assistant
WesBank Corporate
10.2016 - 01.2022
Temporary Administration Clerk
FNB Commercial
02.2016 - 08.2016
Production Officer / Clerk
ABSA Vehicle Finance
06.2010 - 09.2013
Arrangement Officer
ABSA Home Loans
05.2008 - 05.2010
Teller & Customer Service Clerk
ABSA
02.2006 - 04.2008
Matric Certificate - undefined
Mulima High School