Pastel Sage
Veronica Smith
General Manager
East London
Summary
Skilled in training on business software programs such as Sage Pastel Accounting and Enterprise Revolution Pro, covering essential functions like invoicing, order handling, and customer account management. Experienced in data capturing, analysis, and reporting, enhancing operational efficiency. Proven track record in maintaining supplier relationships and managing financial transactions, including petty cash and banking. Adept at utilizing spreadsheets for sales reporting and quality control.
Sales
Overview
10
10
years of professional experience
8
8
Certifications
2
2
Languages
Work History
AV Electronics
Self Employed
04.2020 - Current
- Exhibited strong verbal and written communication skills through regular interactions.
- Quickly adapted to diverse situations, highlighting an exceptional learning ability.
- Effectively managed time to complete tasks within established deadlines.
- Provided support in team settings, enhancing collaboration among colleagues.
- Assisted in daily operations, ensuring efficient workflow across the team.
- Worked flexible hours, including nights and weekends, to accommodate scheduling demands.
- Demonstrated respect and willingness to help others, fostering teamwork.
- Organized and diligent, focused on continuous personal development and responsibility.
External Sales Executive
Falcon Trading
02.2019 - 03.2020
- Achieved sales goals and service targets by establishing new customer relationships.
- Boosted sales revenue through effective relationship management and strategic sales approaches.
- Delivered exceptional customer service, leading to a high rate of repeat business and referrals.
- Demonstrated comprehensive product knowledge during client interactions to confidently address concerns.
- Researched and identified sales opportunities to exceed targets and enhance profitability.
- Negotiated favorable contract terms with clients, maximizing overall profitability.
- Expanded market share through targeted prospecting and strategic territory planning.
- Managed sales pipeline efficiently, prioritizing tasks based on urgency and long-term objectives.
General Manager
Extrusion World EXT Weskus
07.2015 - 10.2018
- Optimized workspace layout for maximum efficiency while creating a comfortable environment conducive to high productivity levels.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Spearheaded the development of a comprehensive employee handbook outlining company policies, procedures, and expectations.
- Enhanced customer satisfaction by resolving complaints promptly and professionally.
- Developed a strong team environment, fostering collaboration and communication among staff members.
- Maintained accurate financial records, contributing to better budget forecasting and resource allocation decisions.
- Reduced operational costs by negotiating with vendors for more favorable contract terms.
- Oversaw the implementation of new office technologies, leading to increased efficiency and improved data management.
- Played a key role in developing and implementing business continuity plans, ensuring minimal disruptions to operations during unforeseen events.
- Supported executive-level staff with project management tasks, enabling them to focus on strategic decision-making activities.
- Facilitated interdepartmental collaboration by organizing cross-functional meetings and establishing clear lines of communication between teams.
- Created organized filing system to manage department documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Increased overall revenue by identifying opportunities for cross-selling products or services to existing clients.
- Coordinated events and meetings, ensuring all necessary arrangements were made in advance for successful execution.
- Managed daily administrative tasks such as scheduling appointments, answering phone calls, and maintaining records to ensure smooth office operations.
- Negotiated and executed contracts on behalf of department.
- Ensured compliance with company policies and legal regulations through regular review of documentation and processes.
- Established a positive work culture by promoting teamwork, open communication, and recognition of employee achievements.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
Beginner Education AI, BI, AWS, Digital Marketing - Data Analysis, Business Development, Remote
CORSERA
ONLINESkills
External/Internal Sales Executive
Accomplishments
Succsessfully Opened and traded a new branch in west coast for Extrusion World with with a positive growth over a 3 year period, completed onsite training via telecom and email guidance and assisance via team viewer for company software operations training. Not qualified yet.
Experienced sales intetnal and external, training in PPE.
Intermediate proficiency in Microsoft Word and Excell.
General Management
Affiliations
Linkden
Certification
Digital Marketing
Software
Microsoft
Timeline
Data Analysis
11-2025
Introduction to AWS
11-2025
Introduction AI
11-2025
Microsoft Excell Data Sorting And Handling
11-2025
Data Analytics
11-2025
Digital Marketing
10-2025
AV Electronics
Self Employed
04.2020 - Current
External Sales Executive
Falcon Trading
02.2019 - 03.2020
General Manager
Extrusion World EXT Weskus
07.2015 - 10.2018
Beginner Education AI, BI, AWS, Digital Marketing - Data Analysis, Business Development, Remote
CORSERA