Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
12
12
years of professional experience
Work History
Receptionist and Personal Admin Assistant for attorney
Vorster & Brandt Attorneys Pretoria
Booking of all appointments, All duties as personal assistant, Handling of client enquiries, All other admin duties related, Receive and handling of all post and documents, Switchboard
Teller
Nedbank Carletonville
Same duties as previously indicated
Relieving Teller
Nedbank Potchefstroom
Assisting customers with opening new accounts, Make loan payments, Deposit or cash checks for customers, Make withdrawals for customers, Update information to the customer on new banking products, Balance Cash Drawers, Process night deposits or mail deposits, Provide excellent customer service
Foreign Exchange
Nedbank Potchefstroom
Deposit, transfer or arrange for the transfer of money received from or on behalf of a client for investment in a forex investment without undue delay to the final destination agreed with the client in terms of the mandate received from the client, As Forex dealer take responsibility of assets and be exposed to inventory risks, engaging in international transactions
Credit Controller / Debtors Co-Ordinator
Joshua Doore - Carletonville / Fochville
01.2007 - 10.2012
Credit controllers use email, letters, and telephone to contact debtors and ensure payment of outstanding invoices, Credit check new customers and open new credit accounts ensuring the company has all the relevant information on the debtor, Resolve all problems for clients, copy invoices, proof of delivery, credit notes, and liaise internally to progress any problems that are being handled in any other department, Deal with factoring and credit insurance, Reconcile accounts and do the same for the month end for the whole debtor ledger
Financial Service Manager
Joshua Doore - Carletonville / Fochville
01.2008 - 01.2012
Maintain a department organizational structure sufficiently to meet all goals and objectives, Properly motivate the credit and collections staff, Measure department performance with appropriate metrics, Provide for ongoing training of the credit staff, Manage relations with credit insurance providers, Manage relations with sales department, Manage the corporate financing program, Manage deductions been taken from customers, Monitor the credit granting and updating process, Forecast Cash Flow positions, related borrowing needs and available funds for investment, Assist in determining the company's proper capital structure, Interpret the company's financial results to management and recommend improvement activities, Participate in target costing activities to create products that meet predetermined price goals, Personal Loans, Marketing of Loans to customers, creating loans follow up with client for payments, Awards Received: Best Financial Service Manager in region
Switch Board Operator / Back Office Administrator
Nedbank Potchefstroom
01.2001 - 01.2007
Answering visitor enquiries about the company, Directing visitors/calls to appropriate contact, Creating/maintaining spreadsheets, Sorting Incoming Mail
Education
High School Diploma -
Highschool CR Swart
Pretoria, South Africa
04.2001 -
Skills
Typing Speed
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Educational Information - Secondary Information
CR Swart High School, Matric, 1985, Afrikaans, Engels, Mathematics, Computer Studies, Biology, Home Ecenomics
Software Experience
Legalsuite, Windows '97-'07, Windows '10, Microsoft Word, Excel '07, Internet - Email, Windows XP, Word, Excel
Personal Motivational Summary
I am an energetic and enthusiastic person who enjoys a challenge and achieving personal goals. I am a motivated, adaptable and responsible person seeking an administrative position which will utilize the organizational and communicational skills developed through my employment with Nedbank and Joshua Doore. During the past years, I successfully combined my knowledge with work and other commitments showing myself to be self-motivated, organized and capable of working under pressure. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I enjoy working on my own initiative or in a team. In short, I am reliable, trustworthy, hardworking and eager to learn and have a genuine interest in a Manager’s Position as I see myself as an independent person.
Full Names
Veronica
Church
PPK
Personal Information
ID Number: 671017 0140 08 9
Age: 56 years
Number of Children: 2 (29+ both settled)
Health Status: Excellent
Date of Birth: 10/17/67
Gender: Female
Nationality: South African
Driving License: Valid Code 02
Marital Status: Divorced
Languages
Afrikaans
Timeline
Financial Service Manager
Joshua Doore - Carletonville / Fochville
01.2008 - 01.2012
Credit Controller / Debtors Co-Ordinator
Joshua Doore - Carletonville / Fochville
01.2007 - 10.2012
High School Diploma -
Highschool CR Swart
04.2001 -
Switch Board Operator / Back Office Administrator
Nedbank Potchefstroom
01.2001 - 01.2007
Receptionist and Personal Admin Assistant for attorney
Afrikaans (HT & FAL) Gr 8,9,10 & 11, Mathematical Literacy Gr 10 -12, LO Career Gr9 at High School Ben VorsterAfrikaans (HT & FAL) Gr 8,9,10 & 11, Mathematical Literacy Gr 10 -12, LO Career Gr9 at High School Ben Vorster