Summary
Overview
Work History
Education
Skills
Timeline
Generic
Verona Paladh

Verona Paladh

Sales And Admin Supervisor
Westcliff

Summary

Dynamic and self-motivated professional with a proven ability to thrive under pressure. Equipped with strong administrative, supervisory, mentoring, time management, computer literacy, and communication skills. A collaborative team player who values the stimulation and sense of achievement derived from working alongside others, while also excelling in independent roles. Extensive experience provides a deep understanding of priorities, deadlines, and the critical information necessary to meet the demands of any position. Committed to delivering exceptional results and performance, ready to contribute positively to the team and organization.

Overview

16
16
years of professional experience
1
1
Language

Work History

Sales & Admin Supervisor

SA Homeloans
03.2021 - Current
  • Creating applications and pre-approving clients on Halo
  • Liaising with various stakeholders. Internal and external
  • Check and submit applications
  • Resolve queries and motivate for approval of applications
  • Liaising with various internal departments
  • Provide feedback to consultants and applicants on status of application
  • Training and mentoring staff
  • Submission of defending rates
  • Submission of month end reports
  • Assisting with NTU matters
  • Adhoc duties
  • Admin duties
  • Contact Person: Mr Jeethen Maharaj
  • Designation: Executive Consultant
  • Contact Number: 072 171 7762 / 031 - 560 5316

Branch admin support

SA Homeloans
10.2017 - 02.2021
  • Internet and emailing
  • ITC checks
  • Saving documents to client files and forwarding to Datastor
  • Check and submit applications
  • Resolve queries and motivate for approval of applications
  • Provide feedback to consultants and applicants on status of application
  • Updating of SWD calculations
  • Updating of group exposures
  • Updating of rental schedules
  • Updating of commission and overtime calculations
  • Logging of service desk requests
  • Retrieving of deeds, live deeds, business and principle links and bond statements
  • Emailing LOA’s to clients
  • Emailing take ons to registrations
  • Emailing Forensics department
  • Assisting with reception duties
  • Usage of Purecloud
  • Contact Person: Mr Jeethen Maharaj
  • Designation: Executive Consultant
  • Contact Number: 072 171 7762 / 031 - 560 5316

Administration

West Park School
05.2017 - 01.2018
  • General queries by parents
  • Internet and emailing
  • Data capturing
  • Capturing of minutes of meetings
  • Taking messages
  • Handling of switchboard
  • Printing of documents
  • Photocopying
  • Typing of letters and organograms
  • Filing
  • Assisting staff with administration related work
  • Delivering of forms and letters to staff
  • Contact Person: Mr P Sindhraj
  • Designation: Deputy Principal
  • Contact Number: 031 – 4631550

Cell Owner (Data Capturer)

On the Dot logistics
12.2014 - 03.2015
  • Data Capturing using SAP program
  • Customer Service and queries
  • Scan mailing
  • Internet and Emailing
  • Sales of products
  • Filing
  • Photocopying
  • Compiling of variance and linkage report
  • Contact Person: Ms Reshma Daya
  • Designation: Team Leader
  • Contact Number: 072 590 7073

Receptionist and Administration

Powerflow exhausts
01.2011 - 04.2013
  • Handling of customer queries
  • Handling switchboard
  • Provide knowledgeable product service to customers
  • Reconciliations
  • Photocopying
  • Invoicing
  • Internet and emailing
  • Data capturing
  • Sales of products
  • Processing of accounts
  • Filing
  • Contact Person: Mrs Ashini Naicker
  • Designation: Manageress
  • Contact Number: 061 325 3524

Administration and Telesales

AC Brabys
02.2010 - 08.2010
  • Customer services and queries
  • Internet and emailing
  • Data capturing
  • Sales of products
  • Processing of accounts
  • Filing
  • Photocopying
  • Contact Person: Mrs Anisha Naidoo
  • Designation: Manageress
  • Contact Number: 081 518 2674

Education

Matriculation -

Westcliff Secondary School
01.2009

Higher Certificate in Management NQF 5 - undefined

Milpark Education
01.2025

Business Administration - undefined

Signa Academy
01.2018

Skills

Collaborative team management

Timeline

Sales & Admin Supervisor

SA Homeloans
03.2021 - Current

Branch admin support

SA Homeloans
10.2017 - 02.2021

Administration

West Park School
05.2017 - 01.2018

Cell Owner (Data Capturer)

On the Dot logistics
12.2014 - 03.2015

Receptionist and Administration

Powerflow exhausts
01.2011 - 04.2013

Administration and Telesales

AC Brabys
02.2010 - 08.2010

Higher Certificate in Management NQF 5 - undefined

Milpark Education

Business Administration - undefined

Signa Academy

Matriculation -

Westcliff Secondary School
Verona PaladhSales And Admin Supervisor