Veron Alezandro Van Wyk
Bloemfontein
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2025
2025
years of professional experience
4037
4037
years of post-secondary education
Work History
Sales Consultant
Lesedi ICT PTY(LTD)
10.2021 - Current
- Market and sell telecommunications products, network managed services, and printers.
- Serve as the first line of customer service and technical support.
- Manage tenders and quotes for public sector projects.
- Procure stock from various suppliers to fulfill orders efficiently.
- Cultivate relationships with key regional departments.
- Prepare accurate and competitive quotes to enhance conversion rates.
- Collaborate with potential customers to identify needs and provide recommendations.
- Met existing customers to review current services and expand sales opportunities.
Store Manager
Cell C PTY (LTD)
05.2018 - 04.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Account management of Business Clients
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- In-Store Marketing and Brand Awareness
Business Sales Consultant
Cell C PTY (LTD)
09.2017 - 04.2018
- Managed a diverse portfolio of accounts, ensuring timely follow-ups and consistent communication for sustained growth and profitability.
- Attained expert knowledge of product offerings through regular training sessions and self-directed learning, enabling persuasive communication with potential customers.
- Built long-lasting relationships with clients by providing exceptional customer service and understanding their unique business requirements.
- Utilized CRM software to track progress towards established goals accurately while maintaining up-to-date records of all client interactions.
Store Manager
Quest Staffing Solutions
11.2016 - 08.2017
- In-Store Marketing and Brand Awareness
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Store Manager
Cudoscape PTY (LTD) t/a Cell C Preller
10.2015 - 11.2016
- In-Store Marketing and Brand Awareness
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed inventory control, cash control, and store opening and closing procedures.
Sales Consultant
Cudoscape PTY (LTD) t/a Cell C Northridge Mall
03.2014 - 10.2015
- Reaching set sales and retention targets
- Provided sales and customer service assistance to walk-in customers
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Developed, maintained and utilized diverse client base.
- Selected correct products based on customer needs and product specifications.
General Worker
JP Electrical
5 2011 - 11.2013
- Assisting with COC Certificate issuing
- Rewiring of DB boxes, trenching and chasing
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols while operating machinery and equipment.
Education
High School Diploma -
Dr Blok Secondary School
Bloemfontein 04.2001 - 01.2007
End User Computing -
ATTI
Bloemfontein01-2008
CompTIA A+ -
Alison
01-2023
Skills
Product and service knowledge
Time Management
Customer liaison
Customer Service
Relationship Building
Upselling and Cross Selling
Customer Needs Assessment
Timeline
Sales Consultant
Lesedi ICT PTY(LTD)
10.2021 - Current
Store Manager
Cell C PTY (LTD)
05.2018 - 04.2021
Business Sales Consultant
Cell C PTY (LTD)
09.2017 - 04.2018
Store Manager
Quest Staffing Solutions
11.2016 - 08.2017
Store Manager
Cudoscape PTY (LTD) t/a Cell C Preller
10.2015 - 11.2016
Sales Consultant
Cudoscape PTY (LTD) t/a Cell C Northridge Mall
03.2014 - 10.2015
High School Diploma -
Dr Blok Secondary School
04.2001 - 01.2007
General Worker
JP Electrical
5 2011 - 11.2013
End User Computing -
ATTI
CompTIA A+ -
Alison
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