Vernon Kruger

Joined the company in 2014 as a Salesman, specializing in Jeep, Chrysler, and Dodge parts, both new and second-hand.

Responsibilities:

• Assisted customers in selecting parts
• Managed product and parts inventory
• Located or ordered parts as required
• Processed customer transactions
• Identified, marked, and stored parts
• Handled phone orders
• Maintained inventory records
• Received and shipped parts

In 2015, expanded skill set by completing a diploma in Social Media Marketing, leading to my appointment as the Marketing Manager and subsequent promotion to Parts Manager within the same year.

Additional Responsibilities as Parts Manager & Marketing Manager:

• Oversaw the marketing budget
• Developed marketing strategies
• Conducted marketing research
• Managed brand positioning
• Executed marketing campaigns
• Created content
• Copy writing
• Controlled inventory
• Led and managed a team
• Fostered customer relations
• Handled over-the-counter parts sales
• Addressed complex customer inquiries
• Managed supplier relationships

By the end of 2016, I achieved promotion to General Manager, overseeing the workshop, parts, and marketing divisions.

Expanded Responsibilities as General Manager:

• Continued oversight of aforementioned roles
• Assisted technicians in skill development
• Attended managerial meetings
• Directed and supervised workshop operations
• Provided technical support
• Approved maintenance documentation
• Managed customer vehicle bookings
• Led employee recruitment and training
• Assigned tasks to team members
• Oversaw project management
• Ordered parts
• Personally performed vehicle tuning.

Commenced employment within the organization by performing tire changes, torqueing wheels, and conducting puncture repairs. Progressed to a role within the store, where responsibilities included familiarizing oneself with diverse tire types and patterns, managing stock inventory, among other tasks. Subsequently, earned a promotion to the position of Wheel Alignment Technician, specializing in the diagnosis and correction of vehicle alignment issues.

Workshop Assistant with responsibilities encompassing the maintenance of a pristine workshop environment, providing hands-on support in vehicle-related tasks, installing performance components in vehicles, and conducting performance tuning. Proficient in testing, data logging, and diagnosing vehicles, with a keen understanding of interpreting data from various channels such as Intake Air Temperature (IAT), Exhaust Gas Temperature (EGT), Air/Fuel Ratio (A/F Ratio), and other relevant metrics to assess the overall health of vehicles.