Verna Petersen
Senior Office Administrator
Cape Town,WC
Summary
- Skilled office administrator with more than 20 years comprehensive experience in managing administrative functions and ensuring smooth office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in scheduling, project management, and office software. Known for reliability, effective communication, and problem-solving abilities.
- Experienced with managing office operations, ensuring smooth daily activities, and enhancing administrative systems. Utilizes effective communication and project management skills to support team goals. Strong understanding of office technologies, fostering productive and collaborative environment.
Overview
17
17
years of professional experience
Work History
Senior Office Administrator
Dorado Cape
07.2014 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Payroll Administrator
Old Mutual Finance
04.2010 - 05.2014
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Submitted payroll deduction files to Namibian Companies of excel spreed sheets.
- Submitted reports on payroll activities.
- Calculated payroll deductions by accurately using and processed payroll to meet preset requirements.
Customer Service Banker
Nedbank
09.2008 - 03.2010
- Balanced cash drawers accurately each day while adhering closely to established security procedures.
- Conducted thorough account reviews for clients, identifying potential fraud and safeguarding their personal information.
- Oversaw daily branch operations, consistently meeting or exceeding performance targets and benchmarks.
- Implemented effective cross-selling strategies, leading to increased product sales and revenue generation.
- Maintained up-to-date knowledge of banking regulations and compliance requirements, ensuring accurate processing of transactions.
- Managed sensitive client data with discretion, adhering strictly to privacy policies and regulatory guidelines at all times.
Education
No Degree -
QUICK BOOKS
Cape Town, South Africa 04.2001 -
High School Diploma -
Ned Doman Senior Secondary
04.2001 -
Skills
Office coordination
Timeline
Senior Office Administrator
Dorado Cape
07.2014 - Current
Payroll Administrator
Old Mutual Finance
04.2010 - 05.2014
Customer Service Banker
Nedbank
09.2008 - 03.2010
No Degree -
QUICK BOOKS
04.2001 -
High School Diploma -
Ned Doman Senior Secondary
04.2001 -
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