Microsoft Word-Advanced nced, Microsoft nced
Veransha Schultz
Healthcare Assistant
Johannesburg
Summary
Compassionate and detailed-orientated Healthcare Assistant with hospital experience in surgical units, Covid19 ward care, and front office administration. Skilled in patient registration, appointment scheduling, medical documentation and supporting clinical teams in high-pressure healthcare environments. Strong understanding of infection control, patient confidentiality and multidisciplinary collaborations. Seeking to transition into a Medical Receptionist role where clinical knowledge and administration skills can enhance patient experience and operational efficiency.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Caregiver
CareChamp
02.2022 - 12.2024
- Provide in-home care for patients with disability, dementia, Parkinson's disease and chronic illnesses.
- Assisted with daily living activities , medication reminders and mobility support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Communicated patient updates to family members and healthcare providers.
- Maintained detailed care reports and documentation.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Demonstrated patience, empathy,and strong interpersonal skills.
Healthcare Associate
Nu Shifa Private Hospital
06.2021 - 10.2021
- Assisted nurses and doctors in the surgical unit with patience preparations and post - operative care.
- Provided frontline support in the Covid19 ward, ensuring strict infection prevention and control compliance.
- Monitored vital signs and reported patient condition changes to medical staff.
- Supported front office operations including patient registration, appointment scheduling, and call handling.
- Maintained accurate patient records and updated medical documentation.
- Ensured confidentiality and adherence to healthcare regulations.
- Took and recorded patients' vital signs, documenting in medical charts.
- Cleaned and set up rooms in preparation for patient appointments.
- Delivered compassionate care in high-pressure and high-risk environments.
Education
High School Diploma -
Betram High School
Port Elizabeth, South Africa 04.2001 -
Skills
Elderly care
Basic housekeeping
Disability support
Dementia care
Physical therapy support
Medication administration
COVID-19 safety policies
Medical record-keeping
Patient registration & Appointment Scheduling
Administration support & Data Entry
Medical Terminology
HIPAA compliance
Software
Microsoft Excel-Intermediate/Advanced
Microsoft Outlook-Intermediate
Google Docs & Drive -Advanced
Gmail & Google Meet - Intermediate
Languages
English
Advanced (C1)
Afrikaans
Advanced (C1)
Xhosa
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Caregiver
CareChamp
02.2022 - 12.2024
Healthcare Associate
Nu Shifa Private Hospital
06.2021 - 10.2021
High School Diploma -
Betram High School
04.2001 -