Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Timeline
GeneralManager
Vennette Louw

Vennette Louw

Sales Representative; Retail; Logistics
Cape Town,WC

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Accomplished Sales Representative with career history marked by numerous sales awards, recognition, and recommendations. Track record of exceeding sales, service and client quotas. Successful experience as leader and mentor to junior sales professionals.

Overview

7
7
years of professional experience
13
13
years of post-secondary education
2
2
Language

Work History

Sales Representative

Safari Outdoor
Stellenbosch, Western Cape
01.2017 - 05.2021
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Managed all sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Exceeded sales goals fo several consecutive sales quarters.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
  • Resolved system issues that impacted sales and business outcomes.
  • Minimized process lags through strategic sourcing and customer expectation management.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
  • Documented all customer interactions using SalesForce to capture data in processing system.
  • Educated senior staff on product usage and maintenance.
  • Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
  • Helped resolve client problems quickly with superior customer service.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Fostered relationships with customers using account management skills to bolster future sales opportunities.
  • Surpassed sales objectives several consecutive years by constituting and cultivating productive partnerships with clients.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Earned award while facilitating business through new programs and initiatives.
  • Trained and mentored new sales representatives.
  • Executed direct sales from manufacturers to customers to improve profitability within retail environment.
  • Initiated sales strategies by recruiting new clients through approved methods.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Increased revenue and achieved sales goals for product line.
  • Implemented brand marketing and sales campaigns.
  • Resolved all issues efficiently and enhanced customer satisfaction ratings.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Exceeded goals for new accounts in single sales cycle.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Generated and followed up on lead lists resulting from specific marketing campaigns.
  • Sold over R1200000 of products and services, increasing department revenue and exceeding sales goals.
  • Exceeded established sales goals and increased client retention.
  • Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Completed customer contracts and warranties as part of administrative aspects of sales.
  • Built business by hosting and attending events, launching special promotions and reaching out to local experts.
  • Cold-called leads and closed large number of new sales over several months.
  • Catered product launches specifically and successfully towards clientele to meet business objectives and support customer relations.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
  • Increased sales by offering advice on purchases and promoting additional products.

Depot Manager

Sebokeng Fuels
Vereeniging, Gauteng
01.2014 - 12.2016
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Organized ongoing maintenance schedules to boost system performance.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Assessed employee work and improved performance.
  • Made sound financial decisions in regards to waste, exceptions and junk outs related to local profit and loss.
  • Coached, developed and trained current team members to reach business metrics.
  • Tracked and reported both individual and department productivity, quality and staffing levels and reported progress and concerns.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Contributed to development, implementation and execution of maintenance programs.
  • Investigated and corrected mechanical problems with machinery such as pumps and trucks.
  • Implemented scheduled maintenance, retooling production status sheets and driving several tasks to achieve scheduling effectiveness.

Education

High School Diploma -

Nylstroom High
Modimolle, Limpopo, South Africa
01.1998 - 12.2010

Skills

    Network development

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Outdoors, Hunting, Competition Shooting, Fishing

Timeline

Sales Representative

Safari Outdoor
01.2017 - 05.2021

Depot Manager

Sebokeng Fuels
01.2014 - 12.2016

High School Diploma -

Nylstroom High
01.1998 - 12.2010
Vennette LouwSales Representative; Retail; Logistics