Veliswa Veronica Madikizela
Khayelitsha
Summary
Dynamic, career-driven professional with over 20 years of nursing experience, combining strong academic qualifications with advanced technical skills. Proven leadership and problem-solving abilities foster effective teamwork and colleague development. Committed to time management while excelling under pressure, ensuring high-quality patient care and operational efficiency. Enthusiastic and goal-oriented, dedicated to continuous improvement and building strong relationships within healthcare environments.
Overview
26
26
years of professional experience
Work History
Study Nurse Coordinator
05.2022 - Current
- Managing volunteers and selecting them for clinical trial
- Assisting doctors to implement investigation product
- Monitoring participants for side effects
- Making sure that cod chain is maintained
- Phlebotomy
- Assisting with keeping participants in the study
- Report and write deviation reports
- Write monthly reports
- Engagement with community stake holders in briefing them about the study
Unit Manager
Lizo Nobanda
12.2019 - 04.2022
- Managing day to day of the hospice
- Staff management
- Re advertising the facility for patients admission
- Liaising with DOH regarding referral and bed availability
- Discussing and planning hospice outreach program with the staff
- Advising staff re infection control
- Assessing the unit and for quality assessment in order to qualify for accreditation.
Nursing Agency
08.2018 - 10.2019
- Day Hospital
- Medi clinics
Research Coordinator
University of Cape Town/CDIA
06.2017 - 07.2018
- Overall Supervision of staff
- Enrolment of the Diabetes patient on the study and follow them up
- Adherence of the participance by asses their health and understanding of living Diabetes now that they enrol in the study
- Visiting the site and liaising with the partners DOH(Department of Health) and other NGOs
- Meeting with the Multi-Disciplinary team to assess progress and retention of participants
- Compliance to all HREC (Human Research Ethics Committee)
Hospital Case Manager
Momentum Health Group
03.2016 - 05.2017
- Advising medical aid members on their available fund as per option the member has chosen.
- Working with hospital and administrators to determine the optimal care and hospital length of stay
- Asses supplied medical information if is appropriate for the procedure
- Advise hospital to get correct ICD&ICPT code to have the hospital claim paid as per stipulated time
- Offered retrenchment package or resignation as company was not doing well
Quality assessor
Metropolitan Health Group
06.2014 - 02.2016
- Assessing case managers if adherent to the guidelines
- Listening to calls as to how the clients (patients doctors and pharmacist) were assisted
- Making sure that case managers reach 100% in explaining the HIV programme to new enrolees and have managed to give required support
- Counselling given was it individualised as per need i.e. (Mother to Child, Prophylaxis Exposure and HAART as the lifelong treatment.
- Making sure that the enrolees are given enough time to ask question and referred to relevant person if need.
- (Your life Program)
- Restructuring in the company after loss of a big medical aid and HIV department closed in Cape Town
Case Manager
Metropolitan Health Group
02.2012 - 05.2014
- Advising medical aid members about the benefit of joining the HIV treatment program
- Assessing their blood results and advise the doctor to start the member on HAART
- Advise on what doctor and the member on how the program will benefit the member i.e. doctor’s consultation, delivery of medication, free counselling as well as joining of qualifying dependants
- Adhering to confidentiality all the time as all of the above is done telephonically as well as advising the members on how we screen and maintain their privacy and confidentiality
- Counselling members on importance of disclosure when ready for support system
- Assisting on wellness day by advising the members on why it is important to test for HIV, other chronic illnesses as well as joining the chronic program
- Referring those that need referral to their doctors or health care point.
- (Your life Program, POLMED)
Clinic Manager
City of Cape Town
02.2008 - 02.2012
- Managing staff, productivity and quality of work done as per guidelines
- Develop a Health Committee within the community being served to have a healthy dialogue on issues that need attention
- Encourage staff on maintain Batho Bapele principles whenever serving the public
- Assisting in quality management by facilitating monthly audits prior to quarterly audits
- Facilitating on rolling out of ARVS within the clinic
- Facilitating after hour clinic for family planning and Sexual transmitted diseases
- Compile and evaluate statistic of all departments within the clinic and give feedback
- Engaging on disciplinary hearing of staff members that did not adhere to protocols and guidelines
- Facilitation of comprehensive one stop health station for TB&HIV
- Member of the Health and Safety Committee
- Facilitation of debriefing session for all health workers
- Mobilising the staff to partake on general wellness i.e. World Polio, HIV and TB days by being involved in educating the community
Assistant Manager/Coordinator
City of Cape Town /Medecins Sans Frontiers
01.2006 - 02.2008
- Encouraging patients to test for HIV and TB and benefits thereof
- Assisting in treating the Opportunistic Infection
- Assisting in starting patient on ARV as per guidelines
- Counselling patients the importance of disclosure as well as using condoms
- Started Youth friendly clinic using same model as Love Life for young adults
- Liase with available NGO within the community in combating the stigma as well as advertising the available services
- Educating and advising pregnant mothers on HIV testing and benefits thereof
- Promoted to Clinic Manager as MSF was handing over to the Department of Heath
Psychiatric Sister
Lentegeur Hospital
11.1999 - 12.2005
- Keeping efficient record of all mental ill patients
- Encouraging adherence on treatment as well as family support
- Involved with Multi-Disciplinary Committee
- Educating the community about signs of mental illness
- Resigned to work near home then in Khayelitsha
Education
Matric -
Luhlaza High School
Cape Town01.1993
Diploma in General Nursing Psychiatry,Midwifery and Community - undefined
Sharley Cribb Nurses College
01.1998
HIV&AIDS Management - undefined
Foundation for Professional Development
01.2010
Labour Relations - undefined
Cape Peninsula University of Technology
01.2009
Comprehensive Reproductive Health - undefined
Provincial Administration: Western Cape
01.2008
Introduction to project management - undefined
Work Skill Resources
01.2007
B.A. - Health Sciences and Social Services
University of South Africa
High School Diploma -
University of Stellenbosch
Cape Town, South AfricaSkills
- Change Management
- Health Management
- Project Management
- Strategic Management
- Policy implementation and development
- Research and analysis
- Compliance and risk management
- Incapacity assessment
- Quality improvement
- Presentation
Timeline
Study Nurse Coordinator
05.2022 - Current
Unit Manager
Lizo Nobanda
12.2019 - 04.2022
Nursing Agency
08.2018 - 10.2019
Research Coordinator
University of Cape Town/CDIA
06.2017 - 07.2018
Hospital Case Manager
Momentum Health Group
03.2016 - 05.2017
Quality assessor
Metropolitan Health Group
06.2014 - 02.2016
Case Manager
Metropolitan Health Group
02.2012 - 05.2014
Clinic Manager
City of Cape Town
02.2008 - 02.2012
Assistant Manager/Coordinator
City of Cape Town /Medecins Sans Frontiers
01.2006 - 02.2008
Psychiatric Sister
Lentegeur Hospital
11.1999 - 12.2005
Diploma in General Nursing Psychiatry,Midwifery and Community - undefined
Sharley Cribb Nurses College
HIV&AIDS Management - undefined
Foundation for Professional Development
Labour Relations - undefined
Cape Peninsula University of Technology
Comprehensive Reproductive Health - undefined
Provincial Administration: Western Cape
Introduction to project management - undefined
Work Skill Resources
B.A. - Health Sciences and Social Services
University of South Africa
Matric -
Luhlaza High School
High School Diploma -
University of Stellenbosch
Personal Information
- ID Number: 7401280475081
- Health Status: Excellent
- Gender: Female
- Nationality: South African
- Driving License: Code 8
- ID Number: 7401280475081
Area Expertise
- Change Management
- Health Management
- Project Management
- Strategic Management
- Policy implementation and development
- Research and analysis
- Compliance and risk management
- Incapacity assessment
Highlight Areas
- Advocating for treatment for people with HIV&AIDS when ARVS were still not available to all in South Africa since 1999.
- Assisted in setting up another MSF pilot clinic in the Eastern Cape- Lusikisiki 2001.
- Nominated to take part in the strategy meeting drafting the National Guidelines on HIV&AIDS, TB&STI 2005.
- Pioneered and named the Simelela Rape Center in Khayelitsha 2006.
- Attended a conference in Belgium(Peru) and presented on how MSF has set up pilot clinic as well combined the clinic for HIV&TB using the Ubuntu model in Site B Khayelitsha 2007.
- Attended ACTS(asses counsel and test) workshop on prevention and education in encouraging youth to test at Nolungile Clinic 2007.
- Attended Training in Australia for the Teva Flair Asthma study 2024
Current Education
University of South Africa, 2013, on hold, B.A. [Health Sciences and Social Services], Basic Psychology PYC101, Community Development DV101, African Languages AFL150
University of Stellenbosch Post Graduate Diploma in Education to be completed
Code
7530
References
- Ms. Bee. Williams, General Manager, CDIA University of Cape Town, 078 157 9213
- Ms. Mary Sihlangu, Acting Manager, Metropolitan Health Group, 082 344 3632
- Ms. Liziwe Tapana, Clinic Manager, 082 546 8274
- Ms. Ntuthu Ntwana, Senior Site Coordinator, Medecins Sans Frontier, 072 928 7415
Personal Information
- ID Number: 7401280475081
- Health Status: Excellent
- Gender: Female
- Nationality: South African
- Driving License: Code 8
- ID Number: 7401280475081
Area Expertise
- Change Management
- Health Management
- Project Management
- Strategic Management
- Policy implementation and development
- Research and analysis
- Compliance and risk management
- Incapacity assessment
Highlight Areas
- Advocating for treatment for people with HIV&AIDS when ARVS were still not available to all in South Africa since 1999.
- Assisted in setting up another MSF pilot clinic in the Eastern Cape- Lusikisiki 2001.
- Nominated to take part in the strategy meeting drafting the National Guidelines on HIV&AIDS, TB&STI 2005.
- Pioneered and named the Simelela Rape Center in Khayelitsha 2006.
- Attended a conference in Belgium(Peru) and presented on how MSF has set up pilot clinic as well combined the clinic for HIV&TB using the Ubuntu model in Site B Khayelitsha 2007.
- Attended ACTS(asses counsel and test) workshop on prevention and education in encouraging youth to test at Nolungile Clinic 2007.
Current Education
University of South Africa, 2013, on hold, B.A. [Health Sciences and Social Services], Basic Psychology PYC101, Community Development DV101, African Languages AFL150
Code
8