Velisile Thabisile Gwala
Sea Logistics Operational Specialist, Import
Durban
Summary
PROFILE
A self-motivated and confident logistics professional with strong communication, organizational, and interpersonal skills. Experienced as a Import controller with a solid background in sea logistics and import operational care, bringing a proactive approach to freight forwarding. Skilled at building collaborative relationships with stakeholders to streamline processes and ensure timely, efficient delivery in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Sea Logistics Operational Care Specialist Imports
Kuehne + Nagel
01.2023 - Current
- Coordinate with Customer Care, haulers, and carriers to ensure smooth handling of import shipments.
- Review and verify clearing instructions, resolving any deviations or conflicts while considering country regulations, import compliance, rates, and routing.
- Monitor operational performance of carriers and vendors, escalating issues when service commitments are not met.
- Identify and resolve rate discrepancies to ensure accuracy and profitability.
- Collaborate with Sales and Customer Care during account implementation to guarantee a seamless transition from sales to operations.
- Report operational issues, disputes, or discrepancies promptly to supervisors or management.
- Ensure profit maximization through efficient and compliant import operations.
- Coordinated import logistics operations, ensuring timely delivery and compliance with regulatory requirements, enhancing overall customer satisfaction.
Transport Administrator
Bidvest International Logistics
04.2022 - 12.2022
- Plan and optimize transport routes from ports to client premises or storage facilities to ensure efficient and timely deliveries.
- Coordinate scheduling and dispatch of transportation activities, liaising with carriers, shipping agents, and clients while resolving any transport-related issues.
- Manage transport costs, including cost accounting for rates and routes, monitoring variances, and supporting financial planning.
Sea Logistics Operational Care Imports - Fixed Contract
Kuehne+Nagel
10.2021 - 03.2022
- Coordinate with Customer Care, haulers, and carriers to ensure smooth handling of import shipments.
- Review and verify clearing instructions, resolving any deviations or conflicts while considering country regulations, import compliance, rates, and routing.
- Monitor operational performance of carriers and vendors, escalating issues when service commitments are not met.
- Identify and resolve rate discrepancies to ensure accuracy and profitability.
- Collaborate with Sales and Customer Care during account implementation to guarantee a seamless transition from sales to operations.
- Report operational issues, disputes, or discrepancies promptly to supervisors or management.
- Ensure profit maximization through efficient and compliant import operations.
Imports Controller
The South African Mercantile Corporation Ltd
04.2018 - 12.2020
- Receive and review shipment documents from clients or shipping lines.
- Arrange release or inspection for any stop shipments (NRCS, SAPS, Port health and Plant).
- Submit customs cleared shipment to shipping lines to update NAVIS.
- Open, register, and maintain shipment files accurately.
- Request ANF and applicable charges from shipping lines or freight forwarders.
- Manage follow-ups to ensure timely receipt of Original Bills of Lading.
- Provide customers with regular updates on shipment status and planned delivery dates.
- Coordinate delivery with nominated transporters to ensure on-time receipt.
- Prepare and provide specific status reports to customers as requested.
Education
Senior Certificate -
Sacred Heart Secondary
Oakford01.2005
National Diploma - Management
Durban University of Technology
Durban01.2009
FETC - freight forwarding & customs compliance advanced
Global Maritime legal solutions
01.2011
FIATA DIPLOMA - FREIGHT FORWARDING
GMLS
Online Campus. 04.2001 -
Skills
Computer literacy (Microsoft Word, Outlook, Excel)
References
- Liz, Taylor, Forwarding Director, liz@samerc.co.za, 0836476407, The South African Mercantile Corporation Ltd
- Dennis, Logistics Manager, dennisk@bidvestil.com, 0789981607, Bidvest International Logistics
- Nerina, Sea Logistics Operational Care Manager, nerina.subramany@kuehne-nagel.com, 0826034776, Kuehne+Nagel
Personal details
- Date of birth: 1988-01-12
- Driving licence: Code B
- Gender: Female
- Nationality: South African
Timeline
Sea Logistics Operational Care Specialist Imports
Kuehne + Nagel
01.2023 - Current
Transport Administrator
Bidvest International Logistics
04.2022 - 12.2022
Sea Logistics Operational Care Imports - Fixed Contract
Kuehne+Nagel
10.2021 - 03.2022
Imports Controller
The South African Mercantile Corporation Ltd
04.2018 - 12.2020
FIATA DIPLOMA - FREIGHT FORWARDING
GMLS
04.2001 -
National Diploma - Management
Durban University of Technology
FETC - freight forwarding & customs compliance advanced
Global Maritime legal solutions
Senior Certificate -
Sacred Heart Secondary