Summary
Overview
Work History
Education
Skills
Assessor Certificate Training
Dyna Core Certificate
Personal Information
Area Of Preference
Timeline
Generic

Velelwa Majola

First Line Manager
Parklands

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

I believe in a mature, constructive and eclectic teaching approach and effective working relationships between students, staff and management .To provide a stimulating learning environment that celebrates the achievements of every individual .Over the years I have acquired a variety of skills mainly in People development, coaching and mentoring which I believe will be highly utilized in your department. I am eager to learn more and constantly growing because I enjoy strategic thinking. Having worked with people from different levels helped me to develop skills that are more interpersonal.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

I believe in a mature, constructive and eclectic teaching approach and effective working relationships between students, staff and management .To provide a stimulating learning environment that celebrates the achievements of every individual . I have acquired a variety of skills mainly in People development, coaching and mentoring which I believe will be highly utilized in your department. I am eager to learn more and constantly growing because I enjoy strategic thinking. Having worked with people from different levels helped me to develop skills that are more interpersonal.

Overview

22
22
years of professional experience
3
3
Languages

Work History

First Line Manager (Food Perishables)

Woolworths Supply Chain and Logistics
06.2017 - Current
  • Manage daily staff activities in line with company policies
  • Managing Inventory functions and Store Audits form DC perspective
  • Monitoring compliance processes in terms of company's SLA
  • Identifying training gaps for staff to be developed in different roles within the operations
  • Conduct training to newly recruited employees
  • Conduct assessment for bulk recruitment and internal promotional positions
  • Working with the recruitment team to shortlist external candidates and conduct assessment and interviews.
  • Mentoring and coaching staff to be in line with operational processes
  • Managing big events like Design Indaba and Cape Epic from the DC perspective
  • Managing absenteeism and attendance register for staff
  • Making sure staff comply with health and safety issue
  • Introduced innovative solutions to streamline operations while reducing costs significantly over time.
  • Coached and mentored staff, leading to higher employee retention rates and individual skill development.
  • Implemented safety protocols to reduce workplace accidents and ensure a safe work environment for all employees.
  • Resolved conflicts swiftly between team members, creating a harmonious work environment conducive to high levels of productivity
  • Facilitated cross-functional collaboration, fostering teamwork and improved communication among departments.
  • Established clear objectives for the team, aligning goals with company-wide initiatives for greater impact on business success.
  • Streamlined inventory management for improved accuracy and reduced waste.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved safety procedures to create safe working conditions for workers.
  • Defined clear targets and objectives and communicated to other team members.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Motivated employees through regular recognition of achievements, fostering an atmosphere of accomplishment within the team.

AET Facilitator/ Technical Trainer

Woolworths Supply Chain and Logistics
05.2016 - Current
  • Facilitate ABET classes on a daily basis focusing specifically on Numeracy and Literacy
  • Teaching learners and making sure that they understand all workbook lessons
  • Assessing learner portfolios
  • Prepare the learners for Exams to enable progression to the next level
  • Monitor class attendance and compiling reports
  • Draft the class attendance schedule on a monthly basis
  • Update BEE report on a monthly basis
  • Conducting Assessments for specific job functions
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
  • Developed mentorship program, connecting experienced professionals with newcomers to foster skill development.
  • Served as a resource for trainees post-session completion by providing follow-up support via email or phone consultations.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Enhanced team productivity by leading engaging training sessions focused on effective communication strategies.
  • Increased participant engagement by incorporating interactive activities and group discussions into sessions.
  • Facilitated breakthrough moments for participants with carefully crafted group activities and discussions.

Constituent Assessor / Facilitator, Workplace Learning Coordinator

Siyaya Skills Institute
06.2012 - 04.2016
  • Designing and planning group process and selecting the tools that best help the group progress towards outcome
  • Guide and control the group process to ensure effective participation
  • Help trainees to explore and use a variety of learning strategies
  • Demonstrate an understanding of basic accounting
  • Use language and communication in occupational learning program
  • Interpret current affairs related to a specific business sector
  • Explain the structure of a selected workplace
  • Describe and apply management functions of an organization

High School Educator

Eastern Cape Department of Education
King William's Town
01.2003 - 09.2010
  • Subjects: English, Life Orientation & Economics Grade 8-12
  • Differentiated instruction to meet the diverse needs of all learners in the classroom, ensuring each student''s academic growth and success.
  • Managed classroom behavior effectively by setting clear expectations and providing consistent reinforcement for appropriate behaviors.
  • Developed and implemented innovative teaching strategies, resulting in increased student engagement and comprehension.
  • Assessed student progress regularly through formal and informal assessments, adjusting instruction as needed to ensure mastery of content.
  • Organized field trips and guest speakers to enrich learning experiences beyond the textbook, connecting real-world applications to course material.
  • Established positive relationships with parents through regular communication, working together to support student success.
  • Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
  • Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
  • Used computers, audio-visual aids and other equipment to supplement presentations.
  • Distributed and collected classroom materials such as worksheets, quizzes, and tests.
  • Developed communicative relationships with students and parents to support learning.
  • Supported students in development of skills and strategies to become independent and successful learners.
  • Created and maintained safe and orderly classroom environment conducive to learning.
  • Built variety of formative and summative assessments to measure student progress.
  • Supported development of individualized education plans for students with special needs.
  • Developed and implemented behavior management plans to address student issues.

Education

Matric - Exemption

Palmerton High School
Lusikisiki, Eastern Cape
01.1991 - 12.1991

Higher Diploma - M+4 Senior Secondary Education

Transkei College of Education
01.1995 - 01.1998

Some College (No Degree) - Strategic Logistics Management, Supply Chain Management

Damelin Business College
East London ,South Africa
01.2025 - 12.2004

Skills

Customer focus

Innovation and creativity

Coaching and mentoring

Staff development

Staff management

Conflict resolution

Excellent communication

Organizational skills

Team building

Problem-solving

Goal setting

Clear communication

Verbal and written communication

Employee engagement

Decision-making

Operations management

Staff training and development

Business administration

Computer skills

Teamwork and collaboration

Team leadership

Safety procedures

Recruiting and interviewing

Effective communication

Assessor Certificate Training

Conduct Outcomes - based Assessment

Dyna Core Certificate

083364, First Line Management & Supervisory Program

Personal Information

  • ID Number: 7308110776085
  • Gender: Female
  • Nationality: South African
  • Driving License: Code B

Area Of Preference

Willing to relocate

Timeline

Some College (No Degree) - Strategic Logistics Management, Supply Chain Management

Damelin Business College
01.2025 - 12.2004

First Line Manager (Food Perishables)

Woolworths Supply Chain and Logistics
06.2017 - Current

AET Facilitator/ Technical Trainer

Woolworths Supply Chain and Logistics
05.2016 - Current

Constituent Assessor / Facilitator, Workplace Learning Coordinator

Siyaya Skills Institute
06.2012 - 04.2016

High School Educator

Eastern Cape Department of Education
01.2003 - 09.2010

Higher Diploma - M+4 Senior Secondary Education

Transkei College of Education
01.1995 - 01.1998

Matric - Exemption

Palmerton High School
01.1991 - 12.1991
Velelwa MajolaFirst Line Manager