Vedanth Kissoonlal
IT Administrator/ Manager
52 Beach Road Bluff
Summary
I have over 20 years’ experience in the Information Technology Industry and my Duties include IT Management, Project Management IT Administration, Network Administrator, Systems Administration ,Technical and Software support, supplier liaison and a few others which are detailed in my CV. Having worked in various industries gained me invaluable experience and I am confident that I would be able to fit into any environment effortlessly. I pride myself on taking initiative and having excellent organizational skills. In addition to my computing skills, I have other excellent complementary management skills: Team building skills – with strong emphasis on energizing team members Negotiating skills and conflict management ‘know-how’ Strong verbal and written communication skills The ability to handle multiple, different and concurrent issues The ability to find alternate solutions to problems Commitment and self-discipline The ability to meet deadlines, ‘each time and every time.’
Overview
22
22
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
IT Administrator/Manager
Turners Shipping
Durban
01.2015 - Current
- Company Overview: The largest privately-owned Freight Management and Logistics Company in South Africa, Turners Shipping, employ over 200 professionals and have strong operations throughout South Africa, Africa, and the world, providing clients with all-inclusive freight solutions
- Http://www.turnersshipping.co.za
- IT Management for all South African regions and companies within the Turner Group.(9 Companies)
- Managing Support Team and Escalated Incidents
- Architecture Design and Maintenance
- Liaison to IT Service providers and Vendors
- IT Procurement
- Reporting and Escalations
- Project management to all IT Projects and Upgrades
- Completing of Network and System upgrades
- Network administration / Security
- The largest privately-owned Freight Management and Logistics Company in South Africa, Turners Shipping, employ over 200 professionals and have strong operations throughout South Africa, Africa, and the world, providing clients with all-inclusive freight solutions
- Http://www.turnersshipping.co.za
Network/Systems Engineer
Network Configurations
01.2010 - 01.2015
- Company Overview: Network Configurations provides solutions and expertise on Microsoft network solutions, Virtual Server Solutions including VMware, Network Infrastructure (Cabling & Wireless), Software Licensing Management and general Hardware and Software sales of leading vendor solutions
- Solely managed and maintained JHB branch
- Serviced and managed JHB client base
- Sales and support to JHB clients
- Seeking and attaining new clients
- Ensuring network and system operations ran without downtime
- Project management
- Completing of Network and System upgrades
- Network administration
- Proactive maintenance
- Network Configurations provides solutions and expertise on Microsoft network solutions, Virtual Server Solutions including VMware, Network Infrastructure (Cabling & Wireless), Software Licensing Management and general Hardware and Software sales of leading vendor solutions
Level 2 Systems Engineer (IMS Department)
Network Configurations
01.2007 - 01.2010
- Company Overview: Network Configurations provides solutions and expertise on Microsoft network solutions, Virtual Server Solutions including VMware, Network Infrastructure (Cabling & Wireless), Software Licensing Management and general Hardware and Software sales of leading vendor solutions
- Based in the IMS (Insight Managed Services), Remote support (Desktop and Server) to clients companies as per the list below
- Telephonic support given to clients
- Assistance to Level 1 and junior staff members
- Supervising of IMS department
- Monitoring and maintaining IMS infrastructure
- Proactive maintenance done on servers, desktops and routers
- Server support
- Desktop support
- Capturing of work done on Call Logging System (Autotask)
- Support given to clients for Pastel and certain LOB applications
- Training of junior staff members
- Onsite assistance provided to staff members at Network Configurations
- Keeping documentation up to date and client site information up to standard
- A proper duty list can be given verbally on request
- Monitoring of clients networks and devices using Level Platforms Software and Kaseya
- Network Configurations provides solutions and expertise on Microsoft network solutions, Virtual Server Solutions including VMware, Network Infrastructure (Cabling & Wireless), Software Licensing Management and general Hardware and Software sales of leading vendor solutions
Network/Systems Engineer
AtomGate (Pty) Ltd
01.2005 - 01.2007
- Company Overview: Information Technology Solutions and Software Developing http://www.atomgate.co.za
- Performing implementation and unit testing based on technical specifications within the Microsoft deployment environment in a clear, complete, technically sound and well-documented manner
- Creating Logical and Physical Layouts of networks utilising Microsoft Visio
- Support and troubleshooting of Windows environment, performance tuning, backup and restoration, logons, security and permissions and scheduling tasks
- Recording and baselining server performance
- Planning, designing and implementing Windows 2003 Server and Microsoft packages and Products, Veritas, Symantec System Recovery, Seagate storage systems
- General storage management and maintenance
- Analyse storage capacity and reporting
- Develop and maintain storage documentation
- Work with analysts, users and other I.T team members to define and analyse user reported problems
- Identify the cause and design/ develop an approach for resolution
- Implement the correction/ customise to meet user specific needs
- Prepare detailed program and user documentation that is easily readable, complete and meets user and organizational specifications
- Prepare general and detailed work plans
- Solicit user feedback and provide recommendations for new or enhanced systems and applications
- Assure that business systems are used efficiently and that they remain effective business tools
- Keep abreast of developments and industry trends in I.T, in particular, to areas of responsibility
- Analyse the impact of emerging technologies on business operations and existing systems
- Being Pro-Active in solutions rather than Re-Active
- Information Technology Solutions and Software Developing http://www.atomgate.co.za
Desktop Support
Damelin
02.2003 - 12.2003
- Company Overview: College / Campus
- Trainee (Experience achieved whilst studying)
- College / Campus
Education
Matric - English First Language, Afrikaans Second Language, Mathematics, Computer Studies, Biology, Accounting
New West Secondary
DurbanDiploma - Systems Engineering
Damelin
Durban 01.2003 - 01.2004
Skills
IT asset management
Hardware troubleshooting
Help desk management
Remote support
Personal Information
- Citizenship: South African (natural)
- Dependents: 2
- Criminal Offences: None
- Health Status: Excellent
- Date of Birth: 02/20/84
- Gender: Male
- Driving License: Code 08
- Marital Status: Married
Timeline
IT Administrator/Manager
Turners Shipping
01.2015 - Current
Network/Systems Engineer
Network Configurations
01.2010 - 01.2015
Level 2 Systems Engineer (IMS Department)
Network Configurations
01.2007 - 01.2010
Network/Systems Engineer
AtomGate (Pty) Ltd
01.2005 - 01.2007
Desktop Support
Damelin
02.2003 - 12.2003
Diploma - Systems Engineering
Damelin
01.2003 - 01.2004
Matric - English First Language, Afrikaans Second Language, Mathematics, Computer Studies, Biology, Accounting
New West Secondary
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