Veandre Jansen Van Vuuren

• Stayed up-to-date on menu changes to help customers make food
  choices
• Supervised server staff and simultaneously served personal section of tables
• Trained staff members on use of POS system
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service
• Stock Take
• Costing.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
• Enhanced customer satisfaction through consistent delivery of high-quality food and service.
• Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.

Reference: Cindy 072 039 5091

• Personal Assistant to Director and HR Manager
• Assisted Senior HR members with various tasks on a daily basis
• Reported important events and incidences to senior HR members
• Recorded and reported employee issues, and brought them to Senior HR members when necessary
• Prepared new hire letters, employee contracts and corporate policies
• Dairy and travel arrangements for director
• Sage 1 accounting background
• Engineering Administrator
• Creating Job Cards on DMS
• Transfer data from completed Job cards on to DMS
• Transfer data from supplier's invoices on to oracle.
• Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
• Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.

Reference: Valencia 066 225 1162

• Prepared files, letters and notices
• Logged, allocated and managed claims
• Interviewed policyholders to verify information and obtain additional details.
• Collaborated with team members to expedite high-priority claims for faster resolution and improved client relations.
• Assisted adjusters in the field, gathering critical information for accurate evaluations of loss events and damage estimates.

• Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons
• Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest
• Stayed up-to-date on menu changes to help customers make food choices
• Supervised server staff and simultaneously served personal section of tables
• Trained staff members on use of POS system
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service
• Stock take.