Vasilios Zachariou
Operations - Information Techologies - Entrepreneur
Johannesburg
Summary
Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge overall business production writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Having worked in a variety of business and positions from the base to the top offers a variety of skills including but not limited to IT, Shipping, Transport, Staff Management and deal negotiation. Dad. Jack of all trades, master of a few.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Director - Shareholder
Bella G Trading
Johannesburg
08.2018 - 05.2022
- Directed work of catering and restaurant crews to coordinate efficient production operations.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Analyzed business needs while soliciting customer feedback for process improvements.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored expenditures to mitigate risk of overages.
- Grew business from strength to strength increased sales by over 80% added new customers such as Tasha's, Mythos and Fournews
Director of Operations - Shareholder
the bakery - Jet Park
Johannesburg
03.2015 - 03.2018
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Increased sales buy over 60%
- Oversaw day-to-day production activities in accordance with business objectives.
- Managed procurement, inventory and warehouse operations.
- Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
Director of Operations - Shareholder
Innovation Treats (Pty) Ltd
Johannesburg
11.2009 - 03.2018
- Oversaw day-to-day production activities in accordance with business objectives and HACCAP guidelines.
- Defined, implemented and revised operational policies and guidelines.
- Managed procurement, inventory and warehouse operations.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit. Shoprite, Pick 'n Pay, Massmart, Spar North and South Rand
Sales Manager
SiteTech Supplies
Johannesburg
02.2007 - 11.2009
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Managed over 50 calls and quotes per day.
Sales Representative
Eurobreads cc
Johannesburg
12.2005 - 01.2007
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Exceeded goals for new accounts in single sales cycle.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
General Manager
Travelers Shebeen - Piatto di Roma - Piazza di Roma - OR Tambo International Airport
Johannesburg
11.2003 - 12.2005
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maximized quality assurance by completing frequent line checks.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Purchased food and cultivated strong vendor relationships.
- Consistently out-performed previous sales on a monthly basses through implementation of new processes and marketing
Operations Manager
Fina Sun A.E.
Athens
10.2000 - 10.2003
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
- Liaised with major retailers for product placement, LSM suggestions and price fixing.
Education
Bachelors - Shipping And Transport - Incomplete
BCA - Athens
Athens, Greece 09.2000 - 09.2003
Diploma - Information Technologies - Multimedia Programming
IEK XYNI
Athens 01.1998 - 08.2000
Skills
Mentoring and training
Accomplishments
- Achieved Microsoft Certification by completing Networking & NT
- Thesis in High frequency internet over Satelite. Completed 1999
Additional Information
Marital Status: Married
Dependants: 2
ID: 7710035193082
Timeline
Director - Shareholder
Bella G Trading
08.2018 - 05.2022
Director of Operations - Shareholder
the bakery - Jet Park
03.2015 - 03.2018
Director of Operations - Shareholder
Innovation Treats (Pty) Ltd
11.2009 - 03.2018
Sales Manager
SiteTech Supplies
02.2007 - 11.2009
Sales Representative
Eurobreads cc
12.2005 - 01.2007
General Manager
Travelers Shebeen - Piatto di Roma - Piazza di Roma - OR Tambo International Airport
11.2003 - 12.2005
Operations Manager
Fina Sun A.E.
10.2000 - 10.2003
Bachelors - Shipping And Transport - Incomplete
BCA - Athens
09.2000 - 09.2003
Diploma - Information Technologies - Multimedia Programming
IEK XYNI
01.1998 - 08.2000
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