Vangu Mbambi
Business Unit Manager
Pretoria,Gauteng
Summary
Skilled Manager offering 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. 5 Presidents club winner, records breaker from 2015 up to date. Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly to learn, master and sell new services offerings.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
Business Development Manager
SoftwareONE South Africa
Johannesburg
05.2015 - Current
- Identifies new leads and prospects and communicates them to the sales manager.
- Responds to assigned sales leads.
- Applies agreed standards and tools to perform simple sales tasks or support complex sales processes.
- Monitors and reports on assigned sales quota, performance, customer satisfaction, market intelligence and competitors.
- Identifies and qualifies new sales leads and prospects with a view to developing a pipeline of potential opportunities.
- Manages existing sales leads.
- Collects and uses information in order to achieve sales objectives.
- Understands customers and their needs, and develops and enhances customer relationships before, during and after the conclusion of agreements/contracts.
- Designs and implements sales strategies and works with senior management to implement sales plans.
- Develops and maintains effective customer relationships at executive levels and qualifies new sales leads.
- Leads the bid process within the organisation.
- Agrees and signs contracts.
- Maintains customer contact during and after the selling process to pre-empt any issues and identify further opportunities.
- Contributes to the development and training of sales teams and product/service development.
- Sets the quality, performance and capability targets in line with organisational goals.
- Monitors performance and working relationships and provides effective feedback to address individual issues.
- Generated new business with marketing initiatives and strategic plans.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Created reports and presentations detailing business development activities.
- Worked with existing customers to increase purchases of products and services.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Represented company and promoted products at conferences and industry events.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Created strategic and tactical sales initiatives for forward planning to meet key objectives.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
IT Internal Sales Representative
First Technologies
Johannesburg
03.2014 - 04.2015
- - Assists the team/manager in ensuring they have the information needed to support ongoing team processes.
- Assists in planning for meetings.
- Sets up and provides detailed guidance on software, procedures, processes, tools and techniques for administration and workplace productivity.
- Liaises and organises across functions.
- Updates and maintains office policies and procedures.
- Manages the delivery of business administration services.
- Manages time and diary for individual senior managers and leadership teams.
- Filters and prioritises meeting requests.
- Handles sensitive, confidential information.
- Works closely with the sales team to help prospects to clarify their needs and requirements.
- Devises solutions and assesses their feasibility and practicality.
- Demonstrates technical feasibility using physical or simulation models.
- Resolves technical problems.
- Produces estimates of cost and risk and initial project plans to inform sales proposals
- Works closely with the sales team to ensure that customers are assisted and advised appropriately.
- Ensures that reliable cost, effort and risk estimates and project plans are produced.
- Manages all sales support activities, taking full responsibility for the technical content of bids and sales proposals.
- Establishes metrics to provide data on performance and support continual improvement of sales support activities
- Used coordination and planning skills to achieve results according to the company's Schedule.
- Created plans and communicated deadlines to complete projects on time.
- Handled Multiple calls per day to address customer inquiries and concerns.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships..
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Learn new skills and applied to daily tasks to improve efficiency and productivity.
Microsoft Licensing
Microsoft South Afica
Johannesburg
02.2012 - 02.2014
- Delivered services to customer locations within specific timeframes.
- Improved operations through consistent hard work and dedication.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked with customers from different sectors
- Previous customer facing experience in a software licensing sales role.
- Microsoft Volume Licensing sales experience essential
- Excellent understanding of Microsoft product licensing and agreements - particularly Enterprise Agreements, Select Plus/MPSA and Open Value
- Understanding of Office 365 and associated licensing
- Microsoft MCP qualified desirable (Licensing Large Orgs/Small Orgs/SAM)mers to understand needs and provide excellent service.
- Identified issues, analyzed information and provided solutions to problems.
Education
Master of Science - Management Information Systems
University of Salford
Manchester, UK 06.2018 - 07.2022
High School Diploma -
Lycee Madame De Sevignee
Kinshasa D.R. Congo 01.2004 - 12.2004
Skills
Account management skills
Product and service sales skills
Solid interpersonal skills
Operations Skills
Time Management Skills
New Business Development Skiils
Verbal and written communication Skills
Relationship building and managementSkills
Market understanding
Team Player
Key decision making
Relationship building and management
Operations
Accomplishments
- 2017 Microsoft (WECA) Partner of the Year
- 2018 President Club Winner
- 2019 President Club winner
- 2020 President Club Winner
- 2021 President Club Winner
- 2022 President Club Winner
Certification
MCSE: Productivity 2016
Additional Information
- Provided at the Resquest
Timeline
Microsoft 365 Certified: Messaging Administrator Expert
07-2021
MCSE: Productivity 2016
07-2019
MCSA: Server 2016
07-2019
Microsoft 365 Certified: Enterprise Administrator Expert
06-2019
Microsoft 365 Certified: Modern Desktop Administrator Associate
06-2019
Master of Science - Management Information Systems
University of Salford
06.2018 - 07.2022
Microsoft Certified Professional
01-2016
Business Development Manager
SoftwareONE South Africa
05.2015 - Current
IT Internal Sales Representative
First Technologies
03.2014 - 04.2015
Microsoft Certified Technology Specialist
04-2013
Microsoft Licensing
Microsoft South Afica
02.2012 - 02.2014
High School Diploma -
Lycee Madame De Sevignee
01.2004 - 12.2004