Vangile Shongwe
Johannesburg
Summary
Dedicated and customer-focused professional with extensive experience in retail and sales, excelling in delivering exceptional customer services and building strong client relationships, skilled communication, problem-solving team player whose is natural with a personality that shines and can work effectively in fast-paced multicultural environment.
Overview
3
3
years of professional experience
Work History
Meat Market Associate
Checkers Hyper Retail
Johannesburg
11.2023 - Current
- Displayed a keen eye for detail in maintaining accurate pricing signage and updating product labels as needed.
- Enhanced customer satisfaction by providing top-notch service and knowledgeable recommendations on meat products
- Provided exceptional customer service by addressing inquiries about various cuts of meat, cooking methods, recipes, and pairing suggestions.
- Collaborated with team members to maintain a clean, organized, and visually appealing Meat Market section that attracted customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping
Salesperson
OG Life Insurance
Johannesburg
06.2022 - 10.2023
- Worked to build relationships with customers and built potential for additional sales
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged with customers in social conversations to create pleasant and easy shopping experience
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Education
Level 2 - Engineering And Related Design
Ekurhuleni East Tvet College
Johannesburg South Africa03.2021
Matriculation -
Unity Secondary School
Johannesburg01.2019
Skills
- Problem-Solving
- Excellent Communication
- Teamwork and Collaboration
- Fluent in written and spoken English
- Flexible and Adaptable
- Attention to Detail
Languages
English
Advanced (C1)
Isizulu
Bilingual or Proficient (C2)
Personal Information
Date of birth :02.March.2002
Gender :Female
Marital status :single
Timeline
Meat Market Associate
Checkers Hyper Retail
11.2023 - Current
Salesperson
OG Life Insurance
06.2022 - 10.2023
Matriculation -
Unity Secondary School
Level 2 - Engineering And Related Design
Ekurhuleni East Tvet College