Summary
Overview
Work History
Education
Skills
Certification
Timeline
Vanessa Anne Poggiali-Trapani

Vanessa Anne Poggiali-Trapani

Psycho/Social Wellness Trainer And Coach
Johannesburg
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Summary

Talented Training Instructor adept at developing, implementing and conducting diverse training courses for clients. Collaborative and insightful professional familiar with a range of training needs and successful at delivering instruction through diverse methods. Excellent communication, planning and time management abilities.

Overview

17
17
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work History

Trust Administrator

Signa Trust
Johannesburg
05.2022 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Collaborated with team members to achieve target results.
  • Identified issues, analyzed information and provided solutions to problems.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Increased customer satisfaction by resolving issues.
  • Prepared variety of different written communications, reports and documents.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained close watch on operational performance and made proactive adjustments to keep in conformance with plans.
  • Stayed up to date on regulations and lax laws affection each fund to prevent management impropriety.
  • Monitored regulatory or tax law changes to achieve fund compliance and to capitalize on development opportunities.

Instructional Specialist

Signa Academy
Johannesburg
03.2021 - 12.2021
  • Planned and monitored implementation of technology-based learning programs.
  • Mentored and tutored individual students needing additional help.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Taught courses under guidance of senior instructors.
  • Shared important information with students concerning upcoming assignments and tests.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Maintained laboratory safety by demonstrating equipment and techniques.

Performance Coach

Self-Employed
Johannesburg
01.2016 - 12.2020
  • Applied training techniques to improve performance
  • Liaised between executives and entry-level workers, facilitating smooth communication.
  • Maximized workout efficiency, improved well-being.
  • Designed programs to positively impact emerging adults work readiness
  • Developed training programs, preparation protocols and special promotional events.
  • Worked with emerging adults.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
  • Created curricula, instructions, documents and written tests for various types of training courses.
  • Created and oversaw Design Thinking training programs for students.

Creative Consultant

Artreach
Johannesburg
01.2005 - 12.2015
  • Understood, educated and presented to company and to clients.
  • Created customized marketing materials to increase product awareness.
  • Oversaw technical production and implementation of products
  • Partnered with design to shape strategic and creative output

Education

Bachelor of Science - BScSciSoc Honours in Psychology

SACAP, Online
01.2022 - Current

Bachelor of Science - BScSocSci Psychology And Counselling

SACAP , Online
01.2017 - 01.2020

Diploma in Graphic Design - Graphic Design

Graphic Design, Tshwane University Of Technology
01.1986 - 12.1989

Skills

Google Workspace

Teamwork and Collaboration

Training and Development

Problem-Solving

MS Office

Analytical and Critical Thinking

Verbal and written communication

Performance improvements

Responsible and reliable

Online instruction

Goal-setting

Group and individual instruction

Curriculum Creation

Adult Education

Workshop coordination

Certification

Train the Trainer

Timeline

Trust Administrator - Signa Trust
05.2022 - Current
SACAP - Bachelor of Science, BScSciSoc Honours in Psychology
01.2022 - Current
Instructional Specialist - Signa Academy
03.2021 - 12.2021
SACAP - Bachelor of Science, BScSocSci Psychology And Counselling
01.2017 - 01.2020
Performance Coach - Self-Employed
01.2016 - 12.2020
Creative Consultant - Artreach
01.2005 - 12.2015
Graphic Design - Diploma in Graphic Design, Graphic Design
01.1986 - 12.1989

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Vanessa Anne Poggiali-TrapaniPsycho/Social Wellness Trainer And Coach