Quality engineering professional with strong background in ensuring product and process excellence. Skilled in root cause analysis, process optimization, and compliance with industry standards. Proven ability to collaborate effectively with teams, adapt to changing needs, and deliver impactful results. Known for reliability, problem-solving skills, and commitment to quality.
Overview
1823
1823
years of professional experience
6
6
years of post-secondary education
Work History
Quality Engineer
Gibela Rail Transport Consortium
Johannesburg, South Africa
02.2024 - Current
Drafted quality inspection procedures
Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
Contributed to root cause analysis to determine core reason for failures and errors.
Conducted detailed audits to ensure adherence to ISO 9001 standards, maintaining a high level of compliance throughout the organization.
Developed action plan for company certification using ISO 9000 standard knowledge.
Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
Streamlined internal communication, fostering cross-functional collaboration between engineering, manufacturing, and quality teams.
Achieved significant reduction in waste, applying lean manufacturing principles to optimize resource usage.
Reduced product return rates, conducting detailed root cause analyses to identify and rectify manufacturing defects.
Developed comprehensive quality assurance documentation to streamline audit process, significantly reducing preparation time.
Fostered culture of continuous improvement, encouraging innovative solutions to quality challenges.
Coordinated with customer service to address quality complaints, providing swift corrective actions that improved client trust.
Facilitated feedback loop from end-users to production, ensuring that customer insights contribute to product enhancements.
Enhanced product quality by implementing rigorous testing protocols that addressed previously undetected issues.
Conducted regular compliance audits, ensuring adherence to industry regulations and standards.
Led training sessions on quality control techniques, elevating team's expertise and minimizing errors in production.
Developed metrics dashboard to monitor quality trends, enabling data-driven decision-making.
Collaborated with other departments to facilitate successful project completion.
Created detailed reports on engineering activities and findings.
Manufacturing Quality Technician
Gibela Rail Transport Consortium
Dunnottar, South Africa
11.202 - 01.2024
Ensure adherence to quality standards and processes via workstation audits and inspection
Initiating projects to eliminate waste and loss using quality control tools and methodologies
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Participate in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Prepared variety of different written communications, reports and documents
Developed and implemented performance improvement strategies and plans to promote continuous improvement
Used coordination and planning skills to achieve results according to schedule
Proved successful working within tight deadlines and fast-paced atmosphere
Assist with people development by conducting Self Inspection trainings to operators
Create Non-Conformity Report in the GSI SAP system and ensure the curative actions are defined and closed on time
Analyze and find the root cause of repetitive defects using quality problem solving tools
Create technical and quality Standards to ensure process stability on the line
Eliminate losses and ensure that we do not pass on the cost of inefficiencies to our internal customers
Drive continuous improvement projects on manufacturing and quality processes to increase productivity and efficiency of line
Analytical capability, collect and analyze and interpret complex data
Analyze, coordinate and solve quality related issues by working in multidisciplinary teams
Conduct fist line investigation when there's a non-conformity via measurements, drawings etc
Ensure quality control plan is adhered to and up to date with any changes in the PFMEA
Manage continuous improvement plan for the quality department
Define Workstation audits planning and ensure adherence to plan
Preparation of a variety of different written communications, reports and documents
Develop and deploy processes, tools & quality standards (e.g
Quality Control Plan) with industrial teams
Ensure detection improvement
Manage Quality activities related to digital tools (Quality Key User): GSI (Global Single Instance) & AOS (Advanced Operation System)
Enhanced product quality by implementing new inspection techniques and procedures which improved efficiency by 70%
Managed supplier relationships to ensure high-quality raw materials and components were consistently delivered on time.
Industrial Quality Controller
Gibela Rail Transport Consortium
Dunnottar
02.2019 - 10.2020
Ensure the conformity of the product delivered
Inspection of cars interior and exterior for conformity according to quality acceptance standards at car and train level
Creation of Quality Visions to eliminate recurring defects
Performing 15-minute station audits every week to check measuring equipment for calibration dates and chemicals for expiration dates and operator competency
Recording of defects and ensuring they are closed timeously
Ensure the respect of the quality control plan and self-inspection at each workstation
Analyze and find the root cause of repetitive non-compliancy / reworks
Ensure quality is built into the process
Take actions to ensure the conformity of the product and to help the continuous improvement on quality processes
Inspect the final product before the release for delivery
Define the demerit for each inspection / product
Define and communicate the quality acceptance criteria at each workstation
Suggest and implement ways to improve the quality of the final product seen by the customer, especially the repetitive defects
Methods Technician Intern
Gibela Rail Transport Consortium
Dunnottar
02.2018 - 01.2019
Supported team in industrial work completion, gaining experience in cross-functional positions and processes
Task sequencing of operations to ensure all lines are optimally resourced
Designing and implementing effective production processes
Support in the design of facilities, line and plant layouts
Initiate new activities to improve the efficiency of each worker and enhancing their contribution in the production process
Setting up/installation of a workstations (station preparation and commissioning)
Aligned production operations to meet higher standards and maximize returns
Created policies and procedures for quality assurance, best practices and project management
ERP SAP user: material creation, task sequencing, method time allocation, bill of material modification, purchase request creation and routing activities creation
Value stream mapping to analyze and improve how material is delivered to each station
CAPEX motivation for newly defined equipment's to help with productivity and ergonomics
Reviewed and updated standard operating procedures per specifications
Analyzed information regarding current production, future needs and costs
Identified problems and recommended new processes to improve performance and reduce costs
Complied with Occupational Safety and Health Administration (OSHA) guidelines while designing new production processes and methods
Industrial Engineer Trainee
Donaldson Filtration Solutions
Cape Town
02.2017 - 01.2018
Inspection of manufactured samples-, ensuring that final product conforms to drawing specification, routing and bill of material
Compiling quality acceptance standards, standard working instructions and training operators on documentation
Inspection of air cleaners for General Motors due to material change of body housing covers
Compiling root cause analysis investigation for customer complaints, in-house defects and reporting back to the customer and relevant engineers about findings and prevention going forward
Raising in-house manufacturing defects on system
Worked closely with industrial professionals to expand upon acquired training with practical knowledge
Measurement system analysis to determine amount of error derived from measurement process
Updated internal data systems to aid senior managers in effective decision-making
Performing process capability studies
Conducting audits on existing processes and procedures, document observations and findings and report back to relevant team members
Improving various processes by conducting time studies on production lines and implementing better solutions in terms of work method - increasing productivity and efficiency
Verification of all measuring equipment
Conducting an internal audit on the maintenance departments critical spares, maintenance schedule and TPM procedure