Vanessa Motloung
Administrator/Operations
Sonlandpark
Summary
Dear Sir/Madam Hi! I am Vanessa Motloung. I am a professional with strong experience in providing administrative support and services. Skilled in office management and scheduling. Adept at enhancing team collaboration and driving results. Known for reliability and adaptability to changing needs. Strong organizational skills and attention to detail ensure efficient operations and effective problem-solving. I possess strong communication and interpersonal skills that allow me to collaborate effectively with a wide range of colleagues and outside vendors. I am patient, empathetic and dedicated to helping clients and colleagues find the best solution to any administrative problem they face. My strong technical skills allow me to learn new software platforms quickly and train others to use them effectively. Also, I'm fluent in both English and Afrikaans, which can help me communicate with clients and vendors.
Overview
15
15
years of professional experience
1
1
Language
Work History
Administration Officer
Cyberix
03.2019 - 01.2024
- Answering phones and responding to client requests and inquiries. Managing and updating companys clients databases. Maintaining employee and client records. Drafting and mailing customer correspondence and invoicing. Scheduling meetings and calendar events. Manage operation and maintenance of office equipment such as printers, fax, etc. Providing administrative support to other clients or projects as needed. Draft and review office letters and documents. Performing other duties as assigned.
- + CRM Management Software
- + ERP Cloud Software updating & Management
Senior Administrator
Transnet
05.2015 - 01.2018
- Business support within the ICTM department & Data Card champion. Processing of new data card applications using the USVD call logging system and the USD system (MTN), as well as managing the data card database (deletions/suspensions/sim swaps/billing requests). Purchase and distribution of office stationery/refreshments as per required (stock control). Control and liaison for the reservation for business boardrooms. Stand in when needed for Admin Support Manager to ensure smooth operations and service delivery from team. Undertake in other projects in the ICT department where and whenever I am needed. Liase and engage with service providers (MTN, Neotel, T-Systems)
- + Act as a first point of contact for phone calls and emails from staff regarding USVD ICTM issues and queries.
- + Maintaining an Asset Database and tracking.
- + Maintaining users, access rights and printer queues.
Senior Administrative Officer
Transnet Freight Rail
05.2012 - 05.2015
- Offered administrative support to the Corridor Manager and Section Managers of the Locomotive Department. Compiled time sheets for the Finance Department. Administration and processing of all travel requests for the Corridor Manager. Worked on overtime reports that needed to be submitted to management every monday. Attend and write minutes for LBC meetings.
Yard Official
Transnet Freight Rail
10.2010 - 04.2012
- Job specifications involved me having to place and clear trucks, compile, receive and dispatch trains and to deliver trucks/trains to their required destination.
- + Work Register Management
- + Uncouple & couple trains
- + Time Management Applications
- + Radio and telephone communication (verbal and written)
Sign Designer/Maker
Ton Signs
11.2008 - 09.2010
- Design: I reviewed client's sign request, make design recommendations, and provide a price based on materials, sign size, and estimated time and labor. In their work, I use computer software or sign-making equipment to create backgrounds, lettering and artwork within the borders of the design. During this process, a I might print out a mockup of the sign for the client to review or contact the client to make additional recommendations, such as changes to the lettering style or color.
- Manufacture: Once the client and I have agreed on the final design, I manufactured the sign. I use a variety of materials to make signs, including wood, vinyl, plastic and aluminum. For example, I might carve the sign out of wood; enter the design into computer software attached to equipment that will engrave the design onto plastic or metal; or produce stencils or silk screens for sign making. I used hand or power tools to finish a completed sign. For example, I might remove rough edges or perfect the appearance of the lettering or art by hand.
Education
01-2014
- Transnet Academy Courses Certifications:
- Office Administration Course
- Advanced Microsoft Office
- Project Management
- CRM Software
Senior Certificate - undefined
01-2007
Skills
Interpersonal communication skills
Proficient in computer literacy
Effective conflict resolution
Strong organizational skills
Effective time management
Office administration
Document management
Scheduling and calendar management
Meeting facilitation
Collaborative teamwork
Timeline
Administration Officer - Cyberix
03.2019 - 01.2024
Senior Administrator - Transnet
05.2015 - 01.2018
Senior Administrative Officer - Transnet Freight Rail
05.2012 - 05.2015
Yard Official - Transnet Freight Rail
10.2010 - 04.2012
Sign Designer/Maker - Ton Signs
11.2008 - 09.2010
General Smuts High - Senior Certificate,
Transnet School of Rail - ,