Vanessa Mohlala
Intern
Johannesburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Mindful of other’s feelings as I encourage team work and being genuine is part of my nature.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Intern
MSC Cruises
Midrand
09.2023 - Current
- Gained valuable experience working within tourism industry, applying learned concepts directly into relevant work situations.
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
Receptionist
Ceepees Health And Beauty Spa
Burgersfort
06.2022 - 06.2023
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained confidentiality of information regarding clients and company.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Diploma - Tourism Management
Tshwane University of Technology
Pretoria05.2023
Grade 12 -
Mogale Wa Bagale Technical High
Burgersfort, Limpopo2017
Skills
Time Management
Certification
Amadeus
References
MSC Cruises
Mtulu A -Sales Support Specialist
067 635 7203
Ceepees H&B Spa
Mohlala SJ - Manager
076 338 3320
Tshwane University of Technology
Admin
086 110 2421
Timeline
Intern
MSC Cruises
09.2023 - Current
Receptionist
Ceepees Health And Beauty Spa
06.2022 - 06.2023
Diploma - Tourism Management
Tshwane University of Technology
Grade 12 -
Mogale Wa Bagale Technical High
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