Vanessa Mathebula
Medical Sales Consultant
Pretoria
Summary
Dynamic Nuclear Medicine Sales Consultant with a proven track record at AEC-Amersham SOC LTD, excelling in consultative sales and customer relationship management. Achieved significant revenue growth through effective territory expansion and personalized client engagement. Skilled in sales strategies and time management, consistently exceeding targets while fostering long-lasting client relationships.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nuclear Medicine Sales Consultant
AEC-Amersham SOC LTD
12.2018 - 09.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Stayed knowledgeable on latest Nuclear Medicine and QSA innovations and technological advancements through continuous training.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Maximized customer retention by resolving issues quickly.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Kept detailed records of daily activities through online customer database.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Pharmaceutical /Medical Sales Representative
Adcock Ingram
01.2013 - 12.2016
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
- Implemented successful marketing strategies for new product launches, resulting in high adoption rates among healthcare providers.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Optimized territory management by regularly analyzing sales data and adjusting strategies accordingly, maximizing efficiency.
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Supplied hospitals and physicians with in-depth information on OTC PRODUCTS (Pain, Colds and Flu, Gynecology snd CNS).
- Assisted in organizing educational workshops for healthcare providers to enhance their understanding of the company''s products and increase overall usage rates.
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
- Generated revenue by liaising between doctors and companies to sell products.
- Enhanced sales processes by utilizing CRM software to track client interactions and follow up on potential leads systematically.
- Prepared and delivered product presentations and answered questions about DERMATOLOGY and OTC MEDIC PRODUCTS to increase sales.
- Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.
- Enhanced product knowledge among healthcare professionals, conducting detailed presentations and demonstrations.
- Implemented CRM tools to track client interactions and sales progress, improving efficiency.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Used CRM and SAP to maintain company database with essential account and sales information.
- Reconciled billing discrepancies with regulatory agencies and finance department.
Medical Sales Representative
SANDOZ
01.2011 - 01.2012
- Worked with medical teams on smooth implementation and operation of new products.
- Expanded market share by proactively prospecting new clients through targeted cold calls, emails, and in-person meetings.
- Supplied hospitals and physicians with in-depth information on ANTI-INFECTIVES, OTC PRODUCTS.
Education
PROFESSIONAL MEDICAL SALES REPRESENTATIVE - Medical Sales
THE SMART GROUP
JOHANNESBURG 11-2012
Bachelor of Science - Biotechnology
MIDRAND GRADUATE INSTITUTE
Midrand, Johannesburg 04-2010
Skills
Time management
Customer liaison
Customer relationship management
Territory expansion
Sales strategies
Consultative sales
Sales analysis
Cold calling
Product and service sales
Project management
Territory management
Customer relationship building
Interpersonal communication skills
Sales development
Business development
MEDICAL SALES marketing
Account management
Client account management
Certification
Bsc Biotechnology
Timeline
Nuclear Medicine Sales Consultant
AEC-Amersham SOC LTD
12.2018 - 09.2023
Pharmaceutical /Medical Sales Representative
Adcock Ingram
01.2013 - 12.2016
Medical Sales Representative
SANDOZ
01.2011 - 01.2012
PROFESSIONAL MEDICAL SALES REPRESENTATIVE - Medical Sales
THE SMART GROUP
Bachelor of Science - Biotechnology
MIDRAND GRADUATE INSTITUTE