Vanessa Lee Henning
Receptionist
Saldanha,Western Cape
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
14
14
years of professional experience
2024
2024
years of post-secondary education
2
2
Languages
Work History
Assistant Store Manager
Laguna Plastics
01.2019 - 10.2024
- Coordinated stock ordering and management,ensuring timely and cost effective replenishment of inventory to meet business needs.
- Provided exceptional customer service to clients via phone ,email and in-person ,resolving issues and responding to inquiries in a timely and professional manner
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Assistant Store Manager
Laguna Plastics
01.2012 - 12.2016
- Coordinated stock ordering and management,ensuring timely and cost effective replenishment of inventory to meet business needs.
- Provided exceptional customer service to clients via phone ,email and in-person ,resolving issues and responding to inquiries in a timely and professional manner
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Receptionist
JMH Consulting CC
01.2011 - 12.2011
- Greeting clients,visitors ,and staff members in a professional and friendly manner
- Answered and directed phone calls ,responded to emails,and managed voicemail
- Coordinated and scheduled appointments,meetings,and events using calenders and scheduling software
- Maintained accurate and up-to-date records ,databases,and spreadsheets
- Provided administrative assistance to staff members ,including preparing documents,making photocopies , and sending faxes
- Maintained confidentiality and handled sensitive information with discretion
Education
TEFL Certificate -
Teacher Record
10-2024
Vredenburg High School
Vredenburg12-2010
Skills
Data entry
Office management
File management
Telephone skills
Telephone skills
Additional Information
JMH Consulting CC
Jasper Hoon
083 303 3603
Laguna Plastics
Peter Deaconos
082 323 5748
Timeline
Assistant Store Manager
Laguna Plastics
01.2019 - 10.2024
Assistant Store Manager
Laguna Plastics
01.2012 - 12.2016
Receptionist
JMH Consulting CC
01.2011 - 12.2011
TEFL Certificate -
Teacher Record
Vredenburg High School
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