Vanessa James

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• GREENTECH MACHINERY, 04/2016, Present, PA TO CEO / INTERNAL SALES DESIGN, Attend to quotes on a specialized system that I was trained to work on in Europe (Austria). It is involves designing a machine to customer requirements, and thereafter submitting it to our Principal in Austria (ENGEL) to confirm if all is in order., Work closely with China and Korean branches of ENGEL as well, that requires me to work with different time zones, Once this order is received formally, the relevant parties are notified., I update the CRM database on the E-Vis system and keep track of all opportunities and pipe-line deals., I also record all activities with the relevant customers., I attend to any other duties requested to me over and above my job description., Follow up on quotes sent to customers, Handle customer queries unless executive intervention is required, Compiling weekly reports of quotations compiled & sales achieved on a weekly basis., Travel to China & Europe when required for trials., Constant communication with customers and suppliers, Compile and maintain sales reports on a monthly basis, Do spreadsheets for customers
• MARITIME MARKETING, 08/2013, 03/2016, Internal Sales, Internal sales function, Attend to quotes on a specialized system that I was trained to work on in Europe (Austria). Major part of my job description revolves around this function. It is basically designing a machine to customer specification, and thereafter submitting it to our Principal in Austria (ENGEL) to confirm if such a machine is suitable for the customer’s requirements., Work closely with China and Korean branches of ENGEL as well, that requires me to work with different time zones (6 hours ahead of S.A.), Once this order is received formally, it is updated on the in-house system (CRM)., I updated the CRM database and kept track of all opportunities and pipe-line deals., I also record all activities with the relevant customers., I attended to any other duties requested to me over and above my job description., Compiling month end sales report based on different facets of the business., Manage turnkey projects, Proposals for
• NEOTEL/DYNAMIC SUPPLY CHAIN MANAGEMENT CONSULTANTS, 07/2012, 08/2013, Office/Fleet Manager, To manage Neotel’s fleet nationally through a company called DSCMC, Employed on a 1-year contract basis to do the following:, Track and maintain vehicles nationally, Attend to local accident by going on scene to assess damage on vehicles, To arrange services for vehicles, Pre-authorization on mechanical and automotive repairs, Invoicing to customer (corporates), Following upon payment from payment divisions, Moving vehicles around the country and de-fleeting as and when required., Travelling to different fleet points to conduct inspections, Forging relationships with new clients and existing clients, Seeking new business opportunities, Conflict resolution, Customer queries escalation, Meeting with prospective clients and presenting our service – based on this I managed to secure business for the company from TATA Consulting Services., This venture saw the company lease out 600 vehicles to the TATA Group nationally.
• CARTRUST, 03/2012, 05/2012, Sales / Marketing Secretary, Recommended to the Director of Car-Trust by an ex client., Employed on a contract basis to do the following, Assess existing strategies and develop new strategies and implement into the sales division, To train staff on product knowledge, To ascertain the needs of the client and strategies a plan to assist the client., Rezone the sales area., Keeping abreast of what was trending in the market to be able to offer new solutions., Allocating of budgets and targets per sales person, Mentoring staff, accompanying them in the field, Managing performance, Sourcing the problem that lies between the 2 divisions - communication, Recruiting suitable staff and training, Forging relationships with new clients and existing clients, Seeking new business opportunities, Conflict resolution, Customer queries escalation, Working with Fleet disposal division, sourcing new business opportunities., Meeting with prospective clients and presenting different models to suit their needs.
• SERVIER LABORATORIES, 02/2011, 02/2012, Junior Research Consultant / Medical Secretary to Senior Research Consultant, To assist in running a clinical trial that was authorised to be conducted in South Africa., The drug that was being trialled was an anti-depressant that was produced to satisfy the South African market., Responsible for collating documents that had to be sent to the Medical Research Council in order to be given the go ahead with the trials. This involved documents like doctor's CV’s, insurance documents, contracts for doctors and non-disclosure documents for patients., Met with doctors to help recruit patients and assess them over a period of time., Designed portfolio files that contained assessment criteria per visit to the doctor., Processed payments to suppliers., Arranged travel and accommodation, Diary management, Organising meeting, Minute taking and distribution to relevant parties, Invoicing, General Accounts
• QUESTEK TRANSIT TECHNOLOGIES, 03/2008, 12/2010, PA to 2 Managing Director / Sales & Research and Development/Office Manager, To offer support to the 4 KAM's, Project Management Team, Research and Development Team and Production Team., Diary management for both MD's, Process / Capturing of invoices on SAP Accounting System & follow up., Arranging of weekly sales meetings, Organising of cycle meeting and presenting of cost analysis to the team in question., Arranging domestic and international travel for Key Account Managers, clients and Directors, Co-ordination and administration of congresses locally and internationally, from registrations to dinners whilst overseas., Administration and extended work hours for tenders, Attending to HR queries., Attending to finance queries regarding expenses., Assisting representatives with various tasks., Site inspections for cycle meetings & conferences on an ad hoc basis., Minute taking and distribution to relevant parties., Full function administration duties., Ensuring the smooth running of the division on a daily basis., Handled escalated queries from R&D division., Conducted meetings with the division to assess ways to assist the client., First hand client communication, verbally and written., Site Inspections with R&D division if necessary and my client base., Presented at board level problem areas within various divisions., Tender process - it was my responsibility to arrange a tender team when a tender was being submitted., Worked through the night., Ensured team was rewarded accordingly.
• JANSSEN CILAG (DIVISION OF JOHNSON & JOHNSON), 09/2004, 03/2008, Sales & Marketing Secretary / Sales Advisory, To offer support to the Marketing and Sales Manager, 2 National Field Sales Manager and 4 Product Managers and 42 Representatives., Process / Capturing of invoices on SAP Accounting System and follow up., Arranging of bi-weekly teleconference., Organising of cycle meetings and presenting of cost analysis to the team in question., Arranging domestic and international travel for staff and clients., Co-ordination and administration of congresses locally and internationally, from registrations to dinners whilst overseas., Administration and assistance with CME's., Site inspections for cycle meetings and conferences on an ad hoc basis. sponsorships., Visiting with the clients updating them on the developments in the market, Independent research conducted as and when required, Hospital visits to patients who utilised our drugs to observe any new side effects not recorded., Updating Drug Inserts, Strategising and establishing sales and reporting to relevant people, Ensuring the smooth running of the division on a daily basis.

• Available: 1 month
• Microsoft Word
• Microsoft Office Xp-Professional / Small Business Edition
• Microsoft Excel
• PowerPoint
• Cyberagent (Real Estate Package)
• Microsoft Publisher
• Word Perfect
• Property 24 (Real Estate Package)
• Internet Explorer
• E-Mail
• Crystal Based Reports
• SAP
• Medsearch
• Pastel
• ICON
• E-Vis
• Citrix
• CRM
• Camos
• Sharepoint
• C4C