Summary
Overview
Work History
Education
Skills
Reading
Timeline
Hi, I’m

Vanessa Banda

A Highly Ambitious And Self-driven Professional. I Am Extremely Forcused And Understand The Fundamental Dynamics Of Positive Team Work, With A Background In Customer Service. I Demonstrate Effective Communication Skills And Build Strong Relations With Others. As An Individual I Have A Passion For Travelling And I Am Keen To Learn New Skills, I Operate With Positive Attitude And Demonstrate A Strong Work Ethnic.
Cape Town

Summary

Proven customer service expert with a track record of enhancing guest experiences at Bow Thai Restaurant. Skilled in greeting guests with warmth, maintaining cleanliness, and resolving complaints efficiently. Demonstrates exceptional team collaboration and multitasking abilities, significantly improving service delivery and customer satisfaction. Expertise in table setting and cash handling, ensuring operational excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Ready to help team achieve company goals.

Overview

3
years of professional experience
2
Languages

Work History

Bow Thai Restraurant

Waitress
03.2024 - 07.2024

Job overview

  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Hout Bay Spar

Cashier / Bakery Counter Hand
01.2023 - 02.2024

Job overview


  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.

K.FC. Restaurant

Waitress
06.2021 - 12.2022

Job overview

  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.


Education

Michiru. High School
Malawi

High School Diploma
04.2001

University Overview

  • Completed University-level Coursework: {Polytechnic college}
  • Diploma in Jounalisim

Skills

Customer service

Reading

Reading

I love reading different books and novel since it helps with knowledge

Timeline

Waitress
Bow Thai Restraurant
03.2024 - 07.2024
Cashier / Bakery Counter Hand
Hout Bay Spar
01.2023 - 02.2024
Waitress
K.FC. Restaurant
06.2021 - 12.2022
Michiru. High School
High School Diploma
04.2001
Vanessa BandaA Highly Ambitious And Self-driven Professional. I Am Extremely Forcused And Understand The Fundamental Dynamics Of Positive Team Work, With A Background In Customer Service. I Demonstrate Effective Communication Skills And Build Strong Relations With Others. As An Individual I Have A Passion For Travelling And I Am Keen To Learn New Skills, I Operate With Positive Attitude And Demonstrate A Strong Work Ethnic.