Summary
Overview
Work History
Education
Skills
Residentialarea
Salary
Personal Information
Timeline
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Vanessa Alves

Vanessa Alves

Reciptionist/Bookkeeper
St Helena Bay

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

35
35
years of professional experience
1989
1989
years of post-secondary education
2
2
Languages

Work History

Receptionist/Finance

St Helenabay Hotel
Western Cape
05.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Reduced waiting times for visitors by implementing more efficient check-in process.
  • Collected payments, processed transactions and updated relevant records.
  • All Debtors & Creditors Functions

Bookkeeper/Housekeeping Coordinator

Swept Away Guest House
05.2023 - 05.2024
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Maintained and processed invoices, deposits, and money logs.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.

Receptionist/Finance

St Helenabay Hotel
07.2022 - 04.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Reduced waiting times for visitors by implementing more efficient check-in process.
  • Collected payments, processed transactions and updated relevant records.
  • All Debtors & Creditors Functions

General Manager

LUMBELA CONTRACTORS
Rustenburg
11.2020 - 10.2021
  • Company Overview: CONSTRUCTION & PAINTING
  • Standard Bank Banking (Eft Pymts )
  • Creditors Full Functions
  • Debtors Full Functions
  • Purchase Orders
  • Sales Quotes
  • Invoicing
  • Going to Sites/Hotels to check up on Projects
  • Meeting with Managers
  • Inspections of all Hotels
  • Tenders
  • Full Function Payroll
  • Disciplinary Actions
  • PAYE/Vat
  • Contracts of all Employees
  • UIF Forms
  • Disciplinary Actions against Employees
  • Workmens Compensation
  • BEE
  • Health and Safety File
  • CONSTRUCTION & PAINTING
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Formulated policies and procedures to streamline operations.

Finance - Bookkeeper

ENSERSA
05.2019 - 03.2020
  • Company Overview: Engineering
  • Standard Bank Banking (Eft Pymts )
  • Creditors Full Functions
  • Debtors Full Functions
  • Cashbook
  • Bank Reconciliation
  • Credit Cards Reconciliations
  • Daily Cashflows
  • Monthly Profit/Loss Reports for CEO
  • Monthly Management Pack to Head Office
  • Exco Reports
  • Purchase Orders
  • Sales Quotes
  • Costing of Projects
  • Invoicing
  • Reconciliation of Balance Sheet Accounts
  • Monthly Wages
  • Booking of all Travelling and Accommodation for CEO and colleagues
  • Engineering
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.

Finance/HR

WRC Projects
10.2018 - 03.2019
  • Company Overview: Construction
  • Payroll/HR all functions
  • FNB Banking (Eft Pymts )
  • Creditors Full Functions
  • Debtors Full Functions
  • Cashbook
  • Credit cards reconciliations
  • Daily Cashflows
  • Monthly Profit/Loss Reports for CEO
  • Quotations/To be Approved/Work in progress
  • Costing of Projects
  • Invoicing
  • Rental Invoicing of Property Companies
  • Booking of all Travelling and Accommodation for CEO and colleagues
  • Organizing functions for CEO
  • Construction
  • Reason for wanting to leave/leaving: CONTRACT EXPIRE

FINANCIAL ADMINISTRATOR

BECON WATERTECH (PTY) LTD
10.2017 - 07.2018
  • Company Overview: MANUFACTURING
  • Full Debtors & Creditors Functions
  • Bank Reconciliations
  • Cashbook
  • Petty Cash
  • Journal Entries
  • Reconciliation of Credit Cards
  • Travel Arrangements Domestic and International
  • Weekly Wages
  • Procurement and Quotations
  • General and Finance Admin
  • Credit Applications
  • Handling of day to day queries from Debtors & Creditors
  • Following up on payments from Debtors
  • Filing
  • MANUFACTURING
  • Reason for wanting to leave/leaving: CONTRACT EXPIRE

BOOKKEEPER

SUPERMARKET EQUIPMENT MANUFACTURING (PTY)LTD
07.2006 - 08.2017
  • Company Overview: MANUFACTURING
  • Full Debtors & Creditors Functions
  • Bank Reconciliations
  • Cashbook
  • Petty Cash
  • Management Accounts
  • Journal Entries
  • Vat & PAYE Submissions via E Filing
  • EFT Payments
  • Reconciliations of Control Accounts
  • Reconciliation Inter Company Loans
  • Reconciliation of Credit Cards
  • Reconciliation of Fleet Cards
  • Purchase Orders
  • Sales Quotations & Orders
  • Credit Application Checks
  • Handling of day to day queries from Debtors & Creditors
  • Following up on payments from Debtors
  • Filing
  • MANUFACTURING
  • Reason for wanting to leave/leaving: RETRENCHED

ASSISTANT FINANCIAL MANAGER

HENDERSON SLIDING DOOR GEAR
01.2006 - 07.2006
  • Company Overview: MANUFACTURING
  • Full Debtors & Creditors Functions
  • Bank Reconciliations
  • Cashbook
  • Petty Cash
  • Wages
  • Vat & PAYE Submissions via E Filing
  • EFT Payments
  • Reconciliations of Control Accounts
  • Reconciliation Inter Company Loans
  • Handling of day to day queries from Debtors & Creditors
  • Following up on payments from Debtors
  • Filing
  • MANUFACTURING
  • Reason leaving: RESIGNED

ASSISTANT TO FINANCIAL MANAGER

PRIMEDIA FACE 2 FACE
06.2002 - 05.2004
  • Company Overview: SERVICE
  • Full Debtors & Creditors Functions
  • Bank Reconciliations
  • Cashbook
  • Petty Cash
  • Management Accounts
  • Journal Entries
  • Vat & PAYE Submissions via E Filing
  • EFT Payments
  • Reconciliations of Control Accounts
  • Handling of day to day queries from Debtors & Creditors
  • Following up on payments from Debtors
  • Filing
  • Assisting of yearly Budgets
  • SERVICE
  • Reason leaving: RELOCATED TO MIDRAND

ACCOUNTS SUPERVISOR

PLACER DOME JOINT VENTURES SOUTH DEEP MINE
Westonaria
09.1995 - 01.2002
  • Company Overview: MINING
  • STARTED AS ACCOUNTS ASSISTANT
  • Debtors
  • Creditors
  • Payroll Payments
  • Cashbook
  • Bank Recons
  • Trial Balance
  • General Ledger
  • Depositing of cheques
  • Buying Fee
  • Administration of Accounts System
  • Filing
  • Supervise Creditor & Debtors Clerks
  • Supervise Pay Office
  • Supervise Cashbook Clerk
  • Petty Cash
  • EFT Transfers
  • Recons of various accounts
  • VAT Return of mine
  • Administration of all mine and company vehicles
  • Purchasing of all vehicles
  • Registration of all vehicles
  • Administration of all vehicle accidents and insurance
  • Stannic Fleet accounts
  • Purchase of Foreign Currency for overseas trips
  • Assisting in booking of accommodation and air tickets
  • Administration of all company cell phones
  • Trial Balance
  • Journals
  • Filing
  • MINING
  • Reason for wanting to leave/leaving: RETRENCHED

ACCOUNTS

STANDARD BANK JOHANNESBURG
Gauteng
02.1990 - 07.1995
  • Company Overview: BANKING
  • Processing of customer’s deposits
  • Special Clearance on customer’s cheques
  • Sorting of bank reports
  • Bank deposits
  • Issuing of bank cheques & clearance vouchers
  • Change of customer’s address
  • Sending of different departmental bags of to the processing center
  • Making out clearance vouchers to different banks
  • Telegraphic transfers to other banks for customers
  • Solving customers queries concerning their accounts personally & over the phone
  • Opening accounts for customers
  • Solving unclaimed balances on customers accounts
  • BANKING
  • Reason leaving: RESIGNED

Education

Matric -

Goudrand High School

Diploma - Bookkeeping

Damelin

Skills

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

Outlook

Quickbooks

SAP Accounting

Pastel Accounting/Payroll

Sage Accounting / Payroll

Semper

Spacebizz

Nightsbridge

Full Debtors & Creditors Functions

Bank Reconciliations

Cashbook

Petty Cash

Billing of Rental Properties

Management Accounts

Journal & Inventory Entries

Depreciation

Stock Control

Asset Register

Wages & Salaries

Commissions

Vat & PAYE Submissions via E Filing

EFT Payments

Reconciliations of Control Accounts

Reconciliation Inter Company Loans

Reconciliation of Credit Cards

Reconciliation of Fleet Cards

Reconciliation of Balance Sheet Accounts

Purchase Orders

Quotations

Sales Quotations & Orders

Credit Application Checks

Handling of day to day queries from Debtors & Creditors

Following up on payments from Debtors

BEE Submissions

Workmens Compensation Submissions

Disciplinary Actions

Full Payroll Functions including Contracts of Employees

Health and Safety File

Filing

Organised

Loyal

Systematic

Team Player

Honest

Reliable

Ability to accept criticism

Time Management

Telephone skills

Scheduling

Customer/Client relations

Customer and client relations

Bookkeeping

Organization skills

Verbal and written communication

Residentialarea

St Helena Bay, St Helena Bay, Western Cape

Salary

Negotiable

Personal Information

  • ID Number: 7106210066088
  • License: Yes
  • Notice Period: Immediate

Timeline

Receptionist/Finance

St Helenabay Hotel
05.2024 - Current

Bookkeeper/Housekeeping Coordinator

Swept Away Guest House
05.2023 - 05.2024

Receptionist/Finance

St Helenabay Hotel
07.2022 - 04.2023

General Manager

LUMBELA CONTRACTORS
11.2020 - 10.2021

Finance - Bookkeeper

ENSERSA
05.2019 - 03.2020

Finance/HR

WRC Projects
10.2018 - 03.2019

FINANCIAL ADMINISTRATOR

BECON WATERTECH (PTY) LTD
10.2017 - 07.2018

BOOKKEEPER

SUPERMARKET EQUIPMENT MANUFACTURING (PTY)LTD
07.2006 - 08.2017

ASSISTANT FINANCIAL MANAGER

HENDERSON SLIDING DOOR GEAR
01.2006 - 07.2006

ASSISTANT TO FINANCIAL MANAGER

PRIMEDIA FACE 2 FACE
06.2002 - 05.2004

ACCOUNTS SUPERVISOR

PLACER DOME JOINT VENTURES SOUTH DEEP MINE
09.1995 - 01.2002

ACCOUNTS

STANDARD BANK JOHANNESBURG
02.1990 - 07.1995

Diploma - Bookkeeping

Damelin

Matric -

Goudrand High School

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