Network Configuration & Design: Proficient in designing and configuring network systems, with practical experience in planning and implementing network infrastructures.
Fiber Optic Technology: Skilled in fiber optic installation, splicing, and performing field surveys for FTTx (Fiber to the x) deployments, gained through hands-on fieldwork at TTCL.
Professional Competencies: Proactive and goal-oriented, with strong time management and problem-solving abilities.
Personal Attributes: Recognized for reliability, adaptability, and a fast-learning mindset, with a strong commitment to contributing to team performance and organizational success.
I led a team responsible for providing internet connectivity solutions to TTCL clients, overseeing both on-site and remote support to ensure timely and reliable service delivery. Through direct engagement with customers, I enhanced client satisfaction by applying effective communication and problem-solving skills. This role allowed me to gain valuable experience in customer service, technical coordination, and team management.