VALERIE NDLOVU
Industrial Psychology Graduate
Johannesburg,GP
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Industrial Psychology position to help launch career while achieving company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in my field.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
2
2
Certificates
Work History
Psychology 2 Tutor
Rhodes University
Grahamstown, Eastern Cape
01.2019 - 11.2019
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Responded to after hours email and telephone requests to provide students assistance with specific questions.
Waitress
Saints Bistro Restaurant
Grahamstown, Eastern Cape
01.2018 - 11.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waitress
Rhodes University Functions
Grahamstown, Eastern Cape
01.2017 - 11.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stayed up-to-date on menu changes to help customers make food choices.
- Prepared specialty desserts for customers for special occasions.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Industrial Psychology Intern
Dim Events (LLC)
Chicago, Illinois
08.2021 - Current
- Improved operations through consistent hard work and dedication.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Conducted interviews with current and new interns
Student volunteer
St Mary's DCC, Joza Youth Hub and Toy
Grahamstown, Eastern Cape
01.2017 - 11.2017
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Assisted program manager with planning and fundraising responsibilities.
- Worked in team environment to maintain high levels of productivity.
Education
High School Diploma -
Dominican Convent
Bualwayo 01.2014 - 11.2015
Bachelor of Social Science - Industrial Psychology Sociology
Rhodes University
Grahamstown 01.2016 - 11.2018
Bachelor of Social Science (Hons) -
Rhodes University
Grahamstown 01.2019 - 11.2019
Master of Arts - Industrial Psychology
University of The Witwatersrand
Johannesburg 01.2020 - 12.2021
Skills
Written and Oral Communication
Accomplishments
- Dean's list for Academic merit for 2017, 2018 & 2019
- Outstanding Academic Achievement in the Golden Key Honor Society 2019
- Engaged Student Award for Community Engagement 2016 & 2017
Certification
Student Psychologist, Health Professions Council of South Africa
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Licensed Teaching English as a Second/ Foreign Language Teacher
10-2021
Industrial Psychology Intern
Dim Events (LLC)
08.2021 - Current
Student Psychologist, Health Professions Council of South Africa
08-2020
Master of Arts - Industrial Psychology
University of The Witwatersrand
01.2020 - 12.2021
Psychology 2 Tutor
Rhodes University
01.2019 - 11.2019
Bachelor of Social Science (Hons) -
Rhodes University
01.2019 - 11.2019
Waitress
Saints Bistro Restaurant
01.2018 - 11.2019
Waitress
Rhodes University Functions
01.2017 - 11.2019
Student volunteer
St Mary's DCC, Joza Youth Hub and Toy
01.2017 - 11.2017
Bachelor of Social Science - Industrial Psychology Sociology
Rhodes University
01.2016 - 11.2018
High School Diploma -
Dominican Convent
01.2014 - 11.2015
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