UVIWE SIBULELE MZAMO
Teacher
Johannesburg
Summary
Professional educator with strong background in developing and implementing engaging curriculum. Adept at fostering collaborative learning environment that encourages student growth and achievement. Skilled in classroom management, lesson planning, and adapting to diverse educational needs. Known for reliability and flexibility, ensuring smooth and effective teaching operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Concentrix
02.2024 - Current
- Respond promptly and professionally to customer inquiries via phone, channels
- Utilize effective questioning and listening techniques to identify customer appropriate solutions
- Document customer interactions accurately in our CRM system to ensure service
- Collaborate with internal teams to escalate and resolve complex issues
Student Teacher
Mandalay Primary School
04.2021 - 10.2023
- Facilitated engaging learning activities to promote literacy and numeracy skills among kindergarten students.
- Collaborated with lead teacher to develop lesson plans aligned with curriculum standards.
- Implemented classroom management strategies to maintain a positive learning environment.
- Communicated effectively with parents regarding student development and classroom activities.
- Organized and participated in school events to enhance community involvement and support student engagement.
ESL Teacher
Sky Eng
09.2018 - 02.2021
- Integrated technology into lessons to enrich learning experience.
- Provided constructive feedback, fostering students' confidence in language skills.
- Assessed student progress through formative evaluations and feedback.
Indexer/Data Capture
Discovery Health
08.2012 - 05.2018
- . Rout work to relevant departments within the business.
- . Make sure targets are met at a daily basis.
- . Schedule daily review of the work that needs to be indexed to certain departments divide that work within my team.
Education
Bachelor of Education in Foundation Phase - undefined
University of the Western Cape
01-2024
TEFL Certificate - undefined
Teacher Record
01-2023
Higher Certificate in Education - undefined
University of the Western Cape
01-2019
Grade 12 - undefined
Khumalo High School
01-2011
Skills
Classroom management
Lesson planning
Critical thinking
Motivating students
Parent-teacher communication
References
Available upon request.
Certification
SACE
Timeline
SACE
05-2026
Customer Service Representative
Concentrix
02.2024 - Current
Student Teacher
Mandalay Primary School
04.2021 - 10.2023
ESL Teacher
Sky Eng
09.2018 - 02.2021
Indexer/Data Capture
Discovery Health
08.2012 - 05.2018
Bachelor of Education in Foundation Phase - undefined
University of the Western Cape
TEFL Certificate - undefined
Teacher Record
Higher Certificate in Education - undefined
University of the Western Cape
Grade 12 - undefined
Khumalo High School