Unathi Lindiwe Ndandani
Johannesburg
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy Physiotherapy and Biokinetics practice. Knowledgeable in schedule records and front desk management. Offers successful career history comprising more than 5 years.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Samantha Dunbar Inc. Physiotherapy
02.2019 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Completed patient referrals to other medical specialists.
- Invoiced patients accurately in line with charging guidelines.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered phone calls and messages for 11-physiotherapists and 3 biokinetics, scheduling appointments, and handling patient inquiries.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Cashier
Woolworths Food Honeydew
03.2015 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
National Higher Certificate Financial Information - Accounting
Walter Sisulu University
Eastern Cape11.2011
High School Diploma -
Msobomvu Senoir Secondary School
Matric01.2004
Skills
- Medical Billing
- Patients data Verification
- Referral Verification
- Communication
- Records Management
- Medical Office Administration
- Telephone Etiquette
- Patient Scheduling
- Front Desk Operations
- Account Management
- Medical Records Management
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Beginner (A1)
references
Jan Janse van Rensburg
Former Practice Manager
081 485 4204
Courtney Sass
Practice Manager
060 380 1430
Timeline
Medical Receptionist
Samantha Dunbar Inc. Physiotherapy
02.2019 - Current
Cashier
Woolworths Food Honeydew
03.2015 - 01.2019
National Higher Certificate Financial Information - Accounting
Walter Sisulu University
High School Diploma -
Msobomvu Senoir Secondary School
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