Unathi Moloisane
Admnistration Clerk
Cape Town
Summary
Dynamic Administration Clerk with a proven track record at the Western Cape Education Department, excelling in data entry accuracy and effective communication. Skilled in MS Office 365 and project management, I successfully streamlined appointment processing and enhanced operational efficiency, ensuring compliance with applicable legislation while fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Administration Clerk
Western Cape Education Department
2021.06 - Current
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Answered over 500 calls each day on multi-line telephone systems, supporting communication needs of staff members.
- Managing calendars, scheduling meetings, and coordinating travel arrangements.
- Responsible for processing appointment contracts for educators, administrative staff and foremen in our schools.
- Liaising with the procurement and finance department ensuring that funds are enough for all training we plan, and all the specifications requested are met and carried out.
- All grievances come to our office, and I assist with preparing grievance meetings.
- Occasionally traveling off-site to deliver reports or files to other stakeholders.
- Operating copy equipment, fax machines, printers.
Graduate Intern
South African Social Security Agency
2019.05 - 2021.05
- Creating job postings due to vacancies, promotions, resignations and retirements.
- Participate in screening applications arrange interviews, take minutes during the interviews, qualification verifications, reference checking, draft appointment submission or motivation, making hiring decisions, distribute appointment letters to the successful and send regret letters to the unsuccessful candidates
- Guide new hires through the onboarding process, ensuring they understand company policies and procedures.
- Manage employee benefits, including retirement plans, leave gratuity, housing allowance and assist with payroll and ensure accurate compensation.
- Maintain accurate and confidential employee records.
- communicate effectively with employees, managers, and other stakeholders, providing information and guidance on HR-related matters.
Education
Bachelor of Technology - Human Resources Management
Walter Sisulu University
Queenstown, South Africa 2001.04 -
National Diploma - Human Resources Management
Walter Sisulu University
Queenstown, South Africa 2001.04 -
Skills
Ms Office 365, Excel, Word, Powerpoint
Monitoring and evaluation system
Applicable legislations
Information management
Public administration
Problem-solving and decision-making
Written and verbal communication
Planning and organizing
Project Management
Data entry proficiency
Appointment scheduling
Document control
Information processing
Timeline
Administration Clerk
Western Cape Education Department
2021.06 - Current
Graduate Intern
South African Social Security Agency
2019.05 - 2021.05
Bachelor of Technology - Human Resources Management
Walter Sisulu University
2001.04 -
National Diploma - Human Resources Management
Walter Sisulu University
2001.04 -