Unathi Gongo
Fashion Advisor-Cashier
Cape Town
Summary
Experience in customer service and retail operations, gained during my time of work at Tigers Milk and at Zara. Skilled in adaptability and operational processes. My strong work ethic and collaborative spirit drive organizational success, reflecting a commitment to excellence and continuous improvement.
Overview
5
5
years of professional experience
18
18
years of post-secondary education
2
2
Languages
Work History
Fashion Advisor
Zara
11.2023 - Current
- Contributing to a positive shopping experience, by assisting a customer according to their personalized needs.
- Packaging customer online orders, through SINT process.
- Processing delivery of clothing which comes two times in a week, making sure that new collection and replenishment items report to the floor.
- Processing of damaged items and items that need to report back to the warehouse.
Bartender
Tigers Milk
12.2022 - 09.2023
- Keeping the bar well stocked and presentable.
- Meeting customers needs by offering customer service.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Doing stock count after and before shift.
Administrative Intern
Information Management
07.2020 - 03.2023
- Contributed to the overall success of the organization by providing general administrative support when needed, such as filing or photocopying documents.
- Disposal of folders in clinicom.
- Document loan and document return.
- Filling and calling.
- Sorting of patient folders numerically and alphabetical.
Education
No Degree - Higher Certificate in Forensic Examination
University of Western Cape
Bellville, Cape Town 04.2026 - Current
High School Diploma -
Luhlaza Senior Secondary School
Khayelitsha 04.2001 - 12.2019
Skills
Customer service
Strong work ethic
Drivers licence
Adaptability and flexibility
Teamwork and collaboration
Retail operations
Timeline
No Degree - Higher Certificate in Forensic Examination
University of Western Cape
04.2026 - Current
Fashion Advisor
Zara
11.2023 - Current
Bartender
Tigers Milk
12.2022 - 09.2023
Administrative Intern
Information Management
07.2020 - 03.2023
High School Diploma -
Luhlaza Senior Secondary School
04.2001 - 12.2019
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