Umso Nkonki
University Of Johannesburg Student, Takealot Delivery Rider
Johannesburg
Summary
I have dynamic and result-oriented professional skills with a proven track record at Takealot Fordsburg Branch, excelling in customer service and time management. Leveraged critical thinking and strong communication skills to enhance customer satisfaction and expand client base through exceptional service. Hardworking employee enthusiastic about learning the Marketing field inside and out. I pursue opportunities to learn new skills and contribute to group success. I offer strong administrative, relationship-building and problem-solving abilities and efficient computer and internet savvy skills.
Overview
2
2
years of professional experience
Work History
Delivery Rider
Takealot Fordsburg Branch
02.2024 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- Maintained accurate records of deliveries, including signatures, time stamps, and addresses, to ensure proper tracking and documentation.
- Expanded client base through word-of-mouth recommendations resulting from excellent customer service provided during deliveries.
- Stayed updated on company policies, procedures, and promotions to assist customers with any inquiries effectively.
- Resolved customer complaints promptly and professionally, maintaining a positive relationship between the business and its clients.
- Collaborated with team members to coordinate delivery schedules and meet daily targets efficiently.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered goods and products to customer on time and in excellent condition.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Mixed Martial Arts Instructor
Fidaah Edries
06.2022 - 08.2022
- Promoted a safe and supportive learning environment, leading to lower injury rates among students.
- Fostered a positive team atmosphere among students, encouraging camaraderie and mutual support on their journey towards becoming skilled martial artists.
- Collaborated with fellow instructors to create cohesive and well-rounded class schedules, maximizing student exposure to various aspects of mixed martial arts.
- Provided regular feedback on student progress, enabling them to set realistic goals and achieve measurable improvements.
- Enhanced student performance by implementing innovative MMA training techniques and strategies.
- Coached new students by breaking down techniques into simple moves.
- Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
Education
Bachelor of Commerce - Marketing Management
University of Johannesburg
Johannesburg, South Africa 04.2001 -
High School Diploma -
The Cape Academy of Maths, Science And Tecnology
Cape Town, South Africa 04.2001 -
Skills
Basic Mechanical Skills
Accomplishments
- I have won first place in a South African National Mandarin competition in 2018. Competing against HSK Level 3 accomplished competitors after only doing mandarin for a year and a half and only having a YCT Level 1 certificate
- After winning first place in the Nationals I was granted a free return flight to China where I won 4th place in Africa and earned a 6 month scholarship to study in China
- I have wins in Boxing, K1 Kickboxing and Mixed Martial Arts
Languages
Xhosa
Upper intermediate (B2)
English
Advanced (C1)
Afrikaans
Elementary (A2)
Setswana
Beginner (A1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Part TimeInternshipWork Location
On-SiteRemoteHybridTimeline
Delivery Rider
Takealot Fordsburg Branch
02.2024 - Current
Mixed Martial Arts Instructor
Fidaah Edries
06.2022 - 08.2022
Bachelor of Commerce - Marketing Management
University of Johannesburg
04.2001 -
High School Diploma -
The Cape Academy of Maths, Science And Tecnology
04.2001 -
Similar Profiles
Phomolo MolefePhomolo Molefe
Project Engineer at TakealotProject Engineer at Takealot
Albertus DubaAlbertus Duba
Operations Manager at TakealotOperations Manager at Takealot
Siphosenkosi Patrick MnguniSiphosenkosi Patrick Mnguni
Customer/ Van Assistant and Driver at TakealotCustomer/ Van Assistant and Driver at Takealot