Tyron Kruger
Linehaul Compliance Coordinator
Alberton
Summary
Dynamic individual with a proven track record, excelling in problem solving and quality control. Leveraged time management skills to streamline processes, achieving significant cost savings. Enthusiastic team player ready to contribute to company success.
Overview
30
30
years of professional experience
Work History
Engineer 1
FedEx Express
Germiston
06.2020 - 06.2024
- Established strong working relationship with Airline Suppliers and Stakeholders resulting in optimal, cost effective, commercial lanes.
- Assisted in streamlining work flow between various Suppliers, FedEx and TNT operations including system checks and processing of consignments resulting in timely hand over of cargo between Airlines, FedEx and TNT.
- Evaluated Charter proposals and Commercial airline rates and routes based on affordability and demand for domestic and regional operation hubs. Open accounts, setup contracts and budget spend. Implemented and rolled out new lanes aligning operations and systems to the required changes in the process.
- Collaborated with various departments and stakeholders to effectively coordinate work activities and facilitate successful project completion.
- Analyzed and interpreted data presenting the findings to key stakeholders, where required assisted operation departments to achieve product optimization.
- Participated in formal internal design reviews of proposed operation systems. Implemented training and rolled out new operation systems to domestic and regional operation hubs.
- Assisted Global Services Providers based in Africa with airline selection, account opening and setting up their Commercial lanes to feed into the FedEx network.
- Additional responsibilities mirrored those from my tenure as Planning and Engineering Administrator.
Planning and Engineering Administrator
FedEx Express (FedEx Acquisition of TNT Express)
Germiston
12.2019 - 05.2020
- Managed airline contracts, budgets and resources effectively, contributing to cost savings on multiple commercial air lanes.
- Improved operational workflow ensuring correct system setups and correct system usage. Developed Standard Operating Procedures per airline for operations.
- Coordinated with cross-functional teams ensuring smooth communications between operations, finance and other stakeholders increasing internal department efficiency and streamlined administrative process.
- Additional responsibilities mirrored those from my tenure as Linehaul Compliance Coordinator.
Linehaul Compliance Coordinator
TNT Express Worldwide
Germiston
04.2016 - 11.2019
- Improved South Africa operation's finance reporting through training of operation staff on data reporting systems. Daily monitoring of data reported by operations conducted to ensure compliance continuity.
- Played an integral role in creating a robust business continuity plan that addressed potential disruptions from a compliance perspective.
- Maintained effective working relationships with suppliers and internal customers.
- Kept informed regarding pending industry changes, trends or best practices impacting operations and commercial airlines.
Operations Team Leader
TNT Express Worldwide
Germiston
01.2008 - 03.2015
- Management request for my return to Operations in a Team Leader role to assist and resolve on going disruptions within the operations environment.
- Task with implementing and rolling out service quality functions on an operational level to all operational depots located in South Africa.
- Managed high workload with consistent record of achieving deadlines and production targets.
- Set schedules and oversaw daily workflow.
- Kept team activities in compliance with safety, regulatory and environmental guidelines.
- Trained, coached and managed teams of up to 20 operations staff members per shift.
Service Quality Analyst
TNT Express Worldwide
Germiston
12.2005 - 12.2007
- Collaborated with cross-functional teams to address complex service issues and drive improvements across the organization.
- Designed targeted training modules to enhance employees'' skills, resulting in higher service quality scores.
- Increased employee engagement by recognizing outstanding performers and fostering a culture of continuous improvement.
- Reduced customer complaints by closely monitoring service standards and addressing issues promptly.
Previous Work Experience
Various
Guateng
10.1994 - 11.2005
- Operations Team leader, TNT Express World Wide (April 2004-November 2005).
- Senior Data Entry Clerk, TNT Express World Wide (August 2000-March 2004).
- Data Entry Clerk, TNT Express World Wide (August 1998-July 2000).
- Onsite Team Leader and Driver, Qualitex (painting business) (July 1997 - July 1998).
- Inhouse despatch Clerk - temp, RTT (March 1996-January 1997)
- Wireman, Securipage (alarm installations) - (October 1994- May 1995)
Education
Diploma - Production And Supervision
Damelin
Isando, South Africa 04.2001 -
Higher Certificate - Management of Technology And Innovation
The DaVinci Institute
Edenvale, South Africa 04.2001 -
Skills
Prioritization and scheduling
Workflow optimization
Cross-functional collaboration
Problem-solving skills
Data interpretation
Data-driven problem-solving
Analytical decision-making
Timeline
Engineer 1
FedEx Express
06.2020 - 06.2024
Planning and Engineering Administrator
FedEx Express (FedEx Acquisition of TNT Express)
12.2019 - 05.2020
Linehaul Compliance Coordinator
TNT Express Worldwide
04.2016 - 11.2019
Operations Team Leader
TNT Express Worldwide
01.2008 - 03.2015
Service Quality Analyst
TNT Express Worldwide
12.2005 - 12.2007
Diploma - Production And Supervision
Damelin
04.2001 -
Higher Certificate - Management of Technology And Innovation
The DaVinci Institute
04.2001 -
Previous Work Experience
Various
10.1994 - 11.2005