Customer focussed Field Technician with 13 Years + Experience in the field of Printers always going the extra Mile making sure that my customers are always happy
Overview
14
14
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Printer Field Service Technician
Document Excellence(Service Department)
10.2016 - Current
Implemented cost-saving measures that increased profitability without sacrificing quality or client satisfaction levels.
Worked closely with clients to understand their requirements and deliver tailored print solutions accordingly.
Maximized printer lifespan through regular cleaning, maintenance, and timely repairs when necessary.
Performed preventative maintenance on printers, ensuring optimal performance and reduced repair costs.
Installation of printers(Hardware and Software)
Setup printing with codes
Setup scan to email and folder
Printer Field Service Technician
Bytes Document Solutions
09.2013 - 09.2016
Increased production efficiency by streamlining workflows and reducing downtime.
Implemented cost-saving measures that increased profitability without sacrificing quality or client satisfaction levels.
Worked on wide format printers
Managed my own bootstock and conduct monthly stock takes
Workshop Technician
Bytes Document Solutions, Xerox
04.2010 - 09.2013
Improved workshop efficiency by implementing streamlined processes and better organization of tools and equipment.
Participated in ongoing professional development opportunities, staying current with industry trends and advancements in relevant technologies.
Developed expertise in various technical areas, becoming a go-to resource for colleagues seeking advice or assistance with challenging tasks.
Assisted in the successful completion of complex projects through effective teamwork and collaboration with colleagues.
Maintained detailed records of all completed jobs.