Tyler Spielman
Support Administrator
Cape Town
Summary
I’m a support administrator assigned to and assisting a data analytics team at a call center. Adept at transforming complex datasets into actionable insights, Excelled as a Support Data Analyst at Merchants, leveraging advanced Excel, Python, Power BI, and SQL to enhance data analysis and visualization. Analytical problem-solving skills and proficiency in data modeling significantly improved data accuracy and efficiency, marking a notable contribution to business strategy optimization.
Overview
1
1
year of professional experience
Work History
Support Data Analyst
Merchants
Salt River
10.2023 - Current
- Produced daily, weekly monthly reports using advanced Excel spreadsheet functions.
- Used statistical methods to analyze data and generate useful business reports.
- Created Power BI dashboards to monitor and track key performance indicators.
- Used Power Automate and MS Azure Storage Explorer to streamline data injection into data warehouses.
- Build KPI trackers within spreadsheet using Power Query to provide insights in more efficient manner.
- Wrote DAX and Excel formulas to assist data analytics teams between multiple business units.
- Analyzed and communicated discrepancies within dataflow.
- Troubleshooted and validated internal dashboards against client dashboards.
- Used SQL queries to identify discrepancies in data warehouses.
Support Administrator
Merchants
Salt River
10.2023 - 04.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Collect and share operational teams payroll queries to the payroll team in a timely manner
- Built and maintained an MS Form to help with the collection of payroll queries
Education
Bachelor of Science - Computer Science
The University of The Western Cape
Bellville, South Africa 12.2022 - 12.2022
Skills
SQL
Python Programming
Excel Functions
SQL Databases
Data Modeling
Tableau
Analytical Problem Solving
Business Needs Analysis
Microsoft Access
Software Development Life Cycle (SDLC)
Predictive modeling
Java
Basic C and C# Knowledge
Power Automate
Power BI
DAX
Timeline
Support Data Analyst
Merchants
10.2023 - Current
Support Administrator
Merchants
10.2023 - 04.2024
Bachelor of Science - Computer Science
The University of The Western Cape
12.2022 - 12.2022
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