Tyler Marshall
Hospitality
Durban
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Server
grand harbor golf and beach club
Vero Beach
11.2023 - 06.2024
- Serve customers in a timeous fashion
- Maintain a friendly, courteous, and professional manner
- Bussing during service hours
- Clearing and setting of tables
- Promote and sell products as well as up-sell on existing orders
- Setting up and closing of restaurant
- General side work duties.
Bartender
Burlingame country Club
Cashiers
05.2023 - 11.2023
- Serve customers in a timeous fashion
- Maintain a friendly, courteous, and professional manner
- Bussing during service hours
- Clearing and setting of tables
- Promote and sell products as well as up-sell on existing orders
- Setting up and closing of restaurant
- General side work duties
- Production and knowledge of various cocktails and beverages.
Service Expo/ Food Runner
The club at Ibis
West Palm Beach
09.2022 - 05.2023
- Serve customers in a timeous fashion
- Maintain a friendly, courteous, and professional manner
- Bussing during service hours
- Clearing and setting of tables
- Food running and expediting for a la carte service
- General side work duties.
Direct Marketer
RJS Capital
Umhlanga
01.2022 - 08.2022
- Educate members of the public on the basics of blockchain technology and cryptocurrency
- Make approaches in a public setting to create leads for specialists in the office to further customers knowledge and explain other opportunities within the business offering
- Keep track of data in the field
- Assist in the setting up of marketing stands at various locations.
Server
Johns Island Club
Vero Beach
10.2020 - 05.2021
- Serve customers in a timeous fashion
- Maintain a friendly, courteous, and professional manner
- Bussing during service hours
- Clearing and setting of tables
- Promote and sell products as well as up-sell on existing orders
- Setting up and closing of restaurant
- General side work duties.
Service Expo/ Server / Food Runner
Bellemeade Country Club
Nashville
05.2020 - 10.2020
- Serve customers in a timeous fashion
- Maintain a friendly, courteous, and professional manner
- Bussing during service hours
- Clearing and setting of tables
- Provide fine dining service as well as during banquet events
- Food running and expediting for a la carte service
- General side work duties.
Server / Food Runner
Stonebridge Country Club
Boca Raton
09.2019 - 05.2020
- Serve customers in a timeous fashion
- Maintain a friendly, courteous, and professional manner
- Bussing during service hours
- Clearing and setting of tables
- Setting up and breaking down of service and event set ups
- Provide fine dining service as well as during banquet events
- Food running and expediting
- Set up and break down of various buffet set ups
- Bar backing.
Server
Ballards Inn
New Shoreham
05.2019 - 09.2019
- Serve customers in a timeous fashion
- Maintain a friendly, courteous, and professional manner
- Ensure presentation of food always meets company standards
- Promote and sell products as well as up-sell on existing orders
- Setting up and closing of restaurant
- General cleaning duties
- Taking responsibility for customer payments and handling cash and cards ethically
- Setting up and breaking down of service and event set ups.
Server
Boca Grove
Boca Raton
10.2018 - 05.2019
- Serve customers in a timeous fashion
- Maintain a friendly, courteous, and professional manner
- Bussing during service hours
- Clearing and setting of tables
- Setting up and breaking down of service and event set ups
- Provide fine dining service as well as during banquet events
- Food running and expediting.
Waitron
Rocomamas
Westville
03.2016 - 09.2018
- Greeting and seating customers
- Serve customers in a timeous fashion
- Maintain a friendly, courteous, and professional manner
- Ensure presentation of food always meets franchise standards
- Promote and sell products as well as up-sell on existing orders
- Setting up and closing of restaurant
- General cleaning duties.
Waitron
Ocean Basket
Durban North
02.2015 - 04.2015
- Greeting and seating customers
- Serve customers in a timeous fashion
- Maintain a friendly, courteous, and professional manner
- Ensure presentation of food always meets franchise standards
- Promote and sell products as well as up-sell on existing orders
- Setting up and closing of restaurant
- General cleaning duties.
Education
marketing industry training - Marketing
Brainnest
Online 10.2024 - 11.2024
National Diploma in Marketing Management - Marketing
Durban University of Technology
Greyville, DurbanDiploma of interior design -
interior design institute
Skills
Strong Work Ethic
Adaptability
Time Management
Beverage Preparation
Hospitality service expertise
Guest Engagement
Safe Food Handling
Hospitality service expertise
Age
27
Personal Information
- Gender: Male
- Nationality: South African
References
- Howard Williams, Bellemeade country club, Bellemeade, +1 615 636 0019
- Ryan Meyer, RJS Capital, umhlanga, +27 61 109 8482
- Marko Lorne, Ballards Inn, New Shoreham, +1 516 324 5176
Timeline
marketing industry training - Marketing
Brainnest
10.2024 - 11.2024
Server
grand harbor golf and beach club
11.2023 - 06.2024
Bartender
Burlingame country Club
05.2023 - 11.2023
Service Expo/ Food Runner
The club at Ibis
09.2022 - 05.2023
Direct Marketer
RJS Capital
01.2022 - 08.2022
Server
Johns Island Club
10.2020 - 05.2021
Service Expo/ Server / Food Runner
Bellemeade Country Club
05.2020 - 10.2020
Server / Food Runner
Stonebridge Country Club
09.2019 - 05.2020
Server
Ballards Inn
05.2019 - 09.2019
Server
Boca Grove
10.2018 - 05.2019
Waitron
Rocomamas
03.2016 - 09.2018
Waitron
Ocean Basket
02.2015 - 04.2015
National Diploma in Marketing Management - Marketing
Durban University of Technology
Diploma of interior design -
interior design institute