Summary
Overview
Work History
Education
Skills
Timeline
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TWANANANI MAKHUBELE

Senior Quality Leader
PRETORIA

Summary

Driven Quality Assurance professional with comprehensive experience in both manual and automated testing, defect tracking, and quality assurance processes. Skilled in data analysis, process improvement, and risk management, with a systematic approach to identifying and resolving defects to ensure product reliability and compliance with industry standards. Highly communicative and collaborative, adept at working with cross-functional teams to enhance software quality, adapt to evolving project needs, and deliver optimal results. Recognized for reliability, analytical rigor, and a proactive focus on continuous improvement.

Overview

16
16
years of professional experience

Work History

Senior Quality Assurance Analyst

SC Johnson
05.2025 - Current

Quality Management & Compliance

  • Manage the QA team and ensure compliance in QMS to ensure products meet company quality standards and regulatory requirements
  • Lead root cause analysis for quality incidents and customer complaints including 3rd party audits
  • Lead quality related CAPAs for the site and tracking on Entropy system
  • Lead all site internal and external quality audits
  • Lead site management review to ensure compliance to ISO 9001 2015, GMP, and company SOPs

· lead site NPDs (new product development) ensures all steps are followed

· contribute in the MOC committee for all new initiatives and product

· review site’s C&S ( Cleaning and sanitization) for the site to ensure compliance

· Conduct OQIQPQ for all site initiatives

  • Analyse process reliability data on quality checks. Drive line clearance compliance via quality Gembas walks
  • Partner with production teams to drive quality culture on the floor
  • Review and approve quality documentation and specifications on PLM
  • Analyze quality KPIs (defect rate, customer complaints) focusing on top failure modes
  • Prepare quality performance reports for management
  • Coordinate with supply chain, R&D, and procurement

QA Project Lead

Procter & Gamble Manufacturing
01.2021 - 05.2025
  • Team quality leader for Line end users
  • Analysis daily product samples and testing
  • Interact with R&D (Regional Development) on quality testing standards
  • Interpreting and deployment of quality standards
  • Analyze and test consumer returns Fem care start up finished product qualification product qualification
  • Pants start up finished product qualification product qualification
  • M7 Start up finished product qualification product qualification
  • Packaging and supplier qualifications, Values and Targets interpretations
  • Led a successful SAP S/4HANA project for the site in
  • Led DC and customer complaints and investigations
  • Incoming material quality inspection
  • IWS QA Pillar member
  • Participated in GIA audit for owned systems
  • Managed supplier Quality compliance standards, Uploading of supplier documentations on ENOVI and ECOA systems

SAP Warehouse Key User & Supplier Management

Procter Gamble
06.2023 - 07.2024

Support and maintain SAP transactions related to inventory, receiving, put-away, picking, and shipping

  • Run system reports and dashboards to monitor inventory and operations.
  • Train and assist other users on how to use SAP features correctly.
  • Coordinating inbound supply data and ensuring it flows correctly into SAP systems.
  • Supporting supplier-related transactions (like returns to vendor, quality issues, or supplier certificates) where SAP must reflect correct data.
  • Monitoring compliance of supplier processes with company standards (policies, quality and documentation).
  • Analysing data to help improve supplier performance and reduce errors or delays.
  • Handle exceptions like damaged goods, returns to vendor, obsolete stock, etc.
  • Act as first point of contact for SAP questions in warehouse and logistics teams.
  • Perform data analysis to find process inefficiencies.
  • Help implement process or system improvements.

Warehouse WMS system owner

Monitor failed IDocs API errors stuck transactions and Resolve inventory mismatch issues

Investigate blocked transactions (GR, picking, transfers)

conduct daily, monthly and Annual cycle count and post inventory adjustments on SAP

Ensure FIFO/FEFO compliance is working correctly and complete warehouse Zoning for both RM and

QA Site Validation Manager

Procter & Gamble Manufacturing
01.2016 - 01.2021
  • Maintenance of digital quality data and data integrity compliance
  • Create Product and material Qualification sheets for ongoing qualification
  • Validation of quality testing equipments and health check Own and manage customer and consumer complaints and led investigation
  • QPHA internal audit for I-Quality systems
  • Online quality Parameters monitoring and verification vs actual samples

Site QA Product Testing Trainer, Quality Maintenance

Procter & Gamble
01.2013 - 01.2016
  • End user on product testing data compliance
  • Standards owner for finished and material specifications
  • Calibration of lab testing equipments monthly maintenance
  • Managing Formula cards and Bill of material reviews on SAP
  • SAP material change control

Quality Analyst

Procter & Gamble
01.2010 - 01.2013
  • Maintain Quality master data for both FP & RPM
  • SAP QM project leader for the site
  • Perform quality Lab testing on finished product and raw materials
  • SOP creation and maintenance

Education

No Degree - Mechanical Engineering Fitting And Turning

Tswane South College FET Training Center
Pretoria, South Africa
04.2001 -

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N6 FET College
01-2010

Certificate - Operations Management

University of Cape Town
Cape Town, South Africa
04.2001 -

Bachelor of Commerce - Supply Chain Management

Mancosa SA
Pretoria, South Africa
04.2001 -

Skills

Process capability analysis (Cp, Cpk)

Strong knowledge of ISO 9001 standards

SAP

WHS WMS

DATA Integrity

Timeline

Senior Quality Assurance Analyst

SC Johnson
05.2025 - Current

SAP Warehouse Key User & Supplier Management

Procter Gamble
06.2023 - 07.2024

QA Project Lead

Procter & Gamble Manufacturing
01.2021 - 05.2025

QA Site Validation Manager

Procter & Gamble Manufacturing
01.2016 - 01.2021

Site QA Product Testing Trainer, Quality Maintenance

Procter & Gamble
01.2013 - 01.2016

Quality Analyst

Procter & Gamble
01.2010 - 01.2013

No Degree - Mechanical Engineering Fitting And Turning

Tswane South College FET Training Center
04.2001 -

Certificate - Operations Management

University of Cape Town
04.2001 -

Bachelor of Commerce - Supply Chain Management

Mancosa SA
04.2001 -

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N6 FET College
TWANANANI MAKHUBELESenior Quality Leader