Dynamic and versatile administrative expert with over 10 years of experience managing senior leadership, operations, and organizational effectiveness across business, education, and public health sectors. Proven track record of ensuring success through accuracy, adaptability, and effective stakeholder management. Equipped with a Postgraduate Diploma in Management Practice, an Advanced Diploma in Business Management, and a National Diploma in Office Management and Technology, combining theoretical knowledge with practical skills. Recognized for streamlining processes, coordinating complex schedules and events, fostering teamwork across units, mentoring employees, and driving performance through innovation and organization while maintaining a strong commitment to efficiency and people-centered results.
Tumiso Moketla
Summary
Overview
Work History
National Institute for Communicable Diseases (NICD)
Job overview
Provide full administrative and secretarial support to senior staff, managing calendars, travel, and correspondence.
Coordinate departmental operations, including schedules, rosters, and training programs.
Manage confidential documentation, filing systems, and reporting in line with SOPs and protocols.
Compile, proofread, and distribute professional reports, presentations, and departmental communications.
Support stakeholder engagement through correspondence, meeting logistics, and integration meetings.
Train and mentor new staff on database usage and compliance, ensuring accuracy and data integrity.
Provide troubleshooting and technical support to staff, ensuring smooth daily operations.
Spearhead quarterly Employment Equity Meetings, actively contributing to the development and review of key equity initiatives.
Deliver strategic insights and recommendations for the Qualitative Economically Active Population (EAP) Analysis, aligning with Section 19 of the Employment Equity Act.
Draft and finalize the EEA12 report, ensuring compliance with Department of Labour regulations on EAP.
Drive the development, approval, implementation, and monitoring of the Employment Equity Plan (EEP), as mandated by Section 20 of the Employment Equity Act.
Set and refine goals and targets for EEA2 reporting, ensuring they align with and advance organizational equity objectives.
Facilitate transparent communication by providing detailed feedback to constituents after each employment equity meeting.
National Health Laboratory Service (NHLS)
Job overview
Delivered administrative and operational support in a high-volume, fast-paced environment.
Validated, archived, and managed data with strict adherence to accuracy and compliance protocols.
Assisted with receipt, sorting, and verification of specimens, maintaining quality standards.
Coordinated documentation and sample processing in line with established guidelines.
Humbulani Trading Enterprise (SMME)
Job overview
Managed the director's calendar, appointments, and travel arrangements.
Prepared meeting agendas, minutes, and professional correspondence.
Conducted research, prepared reports, and supported project coordination remotely.
Education
Henley Business SchoolAfrica
University Overview
Management College of South AfricaJohannesburg
University Overview
Cape Peninsula University of Technology (CPUT)Cape Town
University Overview
Skills
Strategic Planning
Strategic Execution
Organizational skills
Documentation
Reporting
Policy Development
Policy Governance
Stakeholder Engagement
Stakeholder Coordination
Operations management
Project Management
Business transformation
Systems analysis
Management
Compliance management
Decision support proficiency
Executive Level Communication
Knowledge of health systems
Business Administration
Customer service
MS office
Employee training
Scheduling
Coordinating